Merchant & Resident Resource Guide

311 Contact Information MONS Contact Information

Please contact 311, the City's Customer Service Center for most of these services.

The San Francisco 311 Customer Service Center is the primary point of contact for      
City and County of San Francisco government general services.     
Frequently Used Services Number
Abandoned vehicles 311
Animal care & control 311
Blue parking zones: handicapped placard violators 311
Building inspection information 311
Building permits 311
Bus shelters (repair/clean) 311
DPW 24-hour emergency hotline (non-911 emergencies) 311
Environmental health 311
Garbage: Golden Gate Disposal 311
Garbage: Sunset Scavenger 311
Garbage: to arrange free Norcal pick-up of oversized items 311
Graffiti Hotline 311
Hazardous waste disposal 311
Illegal dumping 311
Mobile Assistant Patrol (MAP): Homeless outreach/transportation 431-7400
Mobile Crisis Team: Mental Health 255-3610
MUNI information 311
MUNI Customer Services 311
Noise from building construction 311
Noise from street construction 311
Odor control 311
PG&E emergencies 800-743-5000
Parking enforcement (driveways, red zones, etc.) 311
Parking meter repair 311
Parking permits (residential) 311
Police, Fire, Paramedics 911
Police: non-emergency 553-0123
Public Defender's Office 553-1671
Sewer repairs 311
Signs and banners, illegally posted 311
Spills, non-hazardous 311
Spills, hazardous or unknown 911
Street & sidewalk defects 311
Street cleaning 311
Street lighting 311
Street repairs/potholes 311
Towed cars retrieval 311
Traffic signs: knocked down or missing 311
Traffic signals: out of order 311
Tree problems 311
Water bill inquiries 923-2420
Water emergencies 550-4911
Websites  
www.sfgov.org  
www.sfdpw.org