CALL TO ORDER

2:00 p.m.

ROLL CALL

President Jacqueline P. Minor

Present

Vice President Kate Favetti

Present

Commissioner Douglas S. Chan

Present

Commissioner F. X. Crowley

Present

Commissioner Elizabeth Salveson

Present

President Jacqueline P. Minor presided.

REQUEST TO SPEAK ON ANY MATTER WITHIN THE JURISDICTION OF THE CIVIL SERVICE COMMISSION BUT NOT APPEARING ON TODAY’S AGENDA

None.

APPROVAL OF MINUTES (Item No. 3)

Regular Meeting of December 6, 2021 – 2:00 p.m.

Action:

Adopted the minutes.  (Vote 5 to 0)

ANNOUNCEMENTS (Item No. 4)

Sandra Eng, Executive Officer announced Personal Services Contract #33309-19/20 and 44312-20/21 from the Police Department have been withdrawn.  PSC #41195-21/22 from the Department of Public Works has requested postponement to the meeting of January 3, 2022.  Lastly, PSC# 48915-20/22 from the Public Utilities Commission will be heard on January 3, 2021.  This was placed on the December 20, 2021, agenda in error.

HUMAN RESOURCES DIRECTOR’S REPORT (Item No. 5)

Carol Isen, Human Resources Director announced for the first time the City has activated thousands of Disaster Service Workers in various positions due to the ongoing pandemic. The City has had to pivot to a lot of remote work and has transitioned to an online platform for examinations and training.  Remote examinations is a great option to reach more people and more accessible to candidates.  This type of platform is attracting more candidates.  Smart Recruiters is now live, and the Department of Human Resources (DHR) is excited about the new applicant tracking system.  Last week, I talked about the Equal Employment Opportunity (EEO) investigation conducted by Professor Gould. As a result of his findings, DHR has reformed its grievance procedures and workflow.  DHR EEO unit is on the road to recovery.  We continue to support employees on what is available and provide information regarding promotions. I encourage employees to think about where they want to go.  DHR worker’s compensation is self-insured and manages all our own claims.  The City has hired our first medical doctor and established City wide health and safety counsel.  There are number of City employees who will have to be separated due to not being vaccinated but it is minimal. This has been a big year in worker’s compensation.  We are looking forward to the 2022 new year.

0209-21-1

Fiscal Year 2022-24 Mayor’s Budget Instructions and Department Budget Preparation Schedule.  (Item No. 6)

Speaker:

Sandra Eng, Executive Officer

Action:

Directed Commission staff to prepare Fiscal Years 2022-24 Budget Request to maintain adequate staffing levels to meet current service needs and with a contingency for possible changes in FY 2022-24 in the hearing of appeals regarding discrimination matters; continue to negotiate amounts; present Budget Request at the Commission meeting of January 3, 2022; incorporate changes made by the Commission up to the Budget Request submission deadline; and approve to submit the Fiscal Years 2022-24 Budget Request to the Controller and the Office of the Mayor by February 22, 2022 

(Vote 5 to 0)

0210-21-8

Review of Request for Approval of Proposed Personal Services Contracts.
(Item No. 7)

PCS

Department

Amount

Type of Service

Type of Approval

Duration

43794-21/22

Airport

$800,000

Contractor will be responsible for the installation and setup of the Records Information Management System ("RIMS") proprietary software and the conversion of legacy information into the new system for the San Francisco Police Department - Airport Bureau ("SFPD-AB"). Software support and maintenance will include upgrades to new software versions of the proprietary RIMS system, provide additional licenses, provide an interface to the existing computer-aided design (CAD) system, and other services necessary to maintain and support system functionality.

Regular

6/30/2026

44342-21/22

Airport

$350,000

Contractor will provide software configuration, support and maintenance services to enable additional Cable Management System ("CMS") modules for the proprietary system. The requested services will allow the Airport to replace its Microsoft Access-based Project Reporting and Operating System ("PROS") with CMS functionality. Additionally, CMS includes integration capabilities with other Airport systems to render operational efficiencies in the overall management of telecommunication services deployed by San Francisco International Airport ("SFO").

Regular

12/31/2026

49146-21/22

Controller

$250,000

Professional services necessary to implement a hosted Governmental Accounting Standards Board (GASB) 87 reporting solution to comply with Federal Fiscal Year 22 GASB reporting requirements, including both technical integrations and preparation of the final report. These GASB reporting requirements are needed for the City to be compliant with State accounting requirements.

Regular

12/13/2028

PSC#

Department

Amount

Type of Service

Type of Approval

Duration

42326-21/22

Department of Emergency Management

$500,000

The Scope of Work of this request is for the existing consulting firm Federal Engineering, Inc to finish the final phase (Phase 5) of the
current on-going City-wide mission critical Public Safety Radio Replacement project initiated in 2014. Major work for Phase 5 is to complete the implementation and deployment of the newly purchased Public Safety Radio system as the replace system of the current 800mHZ radio system implemented in 1998. The project completion date is delayed and this PCS is for a second extension.

Regular

1/30/2024

46897-21/22

Homelessness and Supportive Housing

$450,000

The purpose of the contract is to provide inspection services related to federal subsidized housing required by the U.S Department of Housing and Urban Development (HUD).

Regular

6/30/2027

45313-21/22

Human Services

$1,700,000

The contractor will provide ongoing maintenance support, training and as-needed consulting for workflow customization, and ad-hoc reports needed for the Q-flow lobby management solution.

Contractor will also provide project management in the form of meetings, email and phone communications. Management tasks include collaboration with the Human Services Agency’s IT and relevant program staff, on as-needed basis development of the system specification, oversight of custom programming, collection of user feed-back, customized reports, customized scripting, and as needed training.

Regular

6/30/2024

47862-21/22

Mayor

$3,000,000

The Mayor's Office of Housing and Community Development iteratively grows the service and expand its Salesforce data model to migrate almost all of its data into the same instance, it seeks support from an experienced custom-development Salesforce consultant, with particular strength in data model and custom solution development.
The Mayor's Office of Housing and Community Development has decades’ worth of extensive data from multiple functional areas of the department, the bulk of which exists in Microsoft Excel spreadsheets and isolated Microsoft Access databases. Staff members face challenges created by process information across multiple spreadsheets and the absence of single sources of truth for key data. Aligning data across the Mayor's Office of Housing and Community Development divisions, with the participation of key staff, is the biggest project challenge, but the Mayor's Office of Housing and Community Development also seeks assistance with the following:
• Support for continuing DAHLIA development, as needed
• Data model development and maintenance
• Changes as required to accommodate data from additional areas of the department and future business requirements
• Data migration from varied existing sources to the modified design

• Support for new business processes and practices (including select training and reporting assistance), modified as the result of data migration

Regular

11/1/2026

49598-21/22

Port

$400,000

The Port of San Francisco maintains a shoreside power system at Pier 27/29. The shoreside power connection allows for cruise ships that come into port to be connected to the City's high voltage electrical grid. The shoreside electrical system is proprietary under US Patent 9054558. The requested personal services contract will provide annual testing and recommissioning of the shoreside power equipment at Pier 27/29.

Regular

1/31/2026

PSC#

Department

Amount

Type of Service

Type of Approval

Duration

40733-21/22

Public Health

$5,000,000

The contractor will provide the Department of Public Health (DPH), with an integrated Short Messaging Service (SMS) text messaging platform, associated implementation, hosting (as applicable) and maintenance services. The application will be integrated with the Epic Electronic Health Records System (EHR) currently in use by the Department. One of the goals of the new integrated system is real-time communication with patients, which has become vital during the COVID-19 pandemic response and is projected to be a key tool in future patient and provider communication. The contractor's application will provide essential functions such as real time ability for patient appointment reminders, quick reminders and updates such as earlier available appointments, incoming text message responses, touch free patient arrival workflows, family and friends notifications, event triggered updates for urgent care, Epic MyChart tickler messages, instant activation codes, surgical case reminders and surgery updates. The Department prefers a solution with out-of-the-box capabilities to support the DPH and Epic EHR.

Regular

11/30/2026

40507-21/22

Public Utilities Commission

$600,000

The work will involve developing cover and interior theme concepts and designs for each book, laying out content provided by the SFPUC budget team into the book, formatting charts, graphs and tables, producing the document so it is suitable for both web and print.

This will be a short term project, with services needed for approximately 3-5 months every other year, and 3 months every year as the Biennial budget is only issued every other year.

Regular

5/31/2027

45302-21/22

Public Utilities Commission

$4,000,000

This contract entails the disposal of grit separated from wastewater influent at the City's wastewater treatment plants. These treatment plants produce approximately 3,000 wet tons of grit annually. The grit is mainly separated from the wastewater influent before the treatment process and must be disposed of in a landfill. In the event of operational issues at the treatment plant where Biosolids cannot be reused, they must be disposed of in a landfill. These materials are hauled to landfill via a separate contract. This contract pays for the landfill disposal costs of these materials. This contract only provides access to a landfill for these materials, it performs no other services involved with these materials other than their disposal.

Regular

2/28/2027

41195-21/22

Public Works

Postponed to January 3, 2021

$1,000,000

Consultant will assist San Francisco Public Works (SFPW) with executive leadership coaching and provide strategic management training on a range of topics, broadly divided into 4 Service Areas listed below, to aid in the improvement of the following areas: (1) Strengthen executive presence and self-awareness; (2) Provide coaching to help recognize derailment behaviors that can have negative impacts on individual or team work relationships. (3) Enhance emotional intelligence by building individual communication and leadership styles/skills; (4) Build framework for establishing goals, setting expectations, and how to address real-world situation; (5) Establish a culture of accountability for achieving behavioral changes and organizational goals.

Service Area 1: Individualized Executive Leadership Coaching and Strategic Management Training
Service Area 2: Leadership, Management, and Employee Development Training
Service Area 3: Strategic Planning, Training and Facilitation
Service Area 4: Negotiation, Mediation, and Partnering Training

Regular

11/7/2026

PSC#

Department

Amount

Type of Service

Type of Approval

Duration

44114-17/18

City Administrator

Current Approved Amount

$150,000,000

Increase Amount Requested

$50,000,000

New Total Amount Requested

$200,000,000

As needed information technology services for the Technology Marketplace, including but not limited to system design, business analysis, software as a service, training, and hardware maintenance.

Modification

12/31/2023

41001-21/22

Municipal Transportation Agency

Current Approved Amount

$130,000

Increase Amount Requested

$80,000

New Total Amount Requested

$210,000

The consultant will provide oversight-monitoring assistance to the San Francisco Municipal Transportation Agency (SFMTA) to review a designated contractor’s drug and alcohol testing policies and procedures for compliance. The consultant will conduct an annual on-site review of the selected collection and testing contractor’s drug and alcohol testing policy, record keeping, testing reports, education, and training attendance rosters, and any other documents pertaining to compliance with the Department of Transportation/Federal Transit Administration (DOT/FTA) Drug and Alcohol Testing Rules and Regulations. Also conduct audits of service agents (Specimen Collector, Medical Review Officer, laboratory, etc) that assist the SFMTA in maintaining compliance with the drug and alcohol testing guidelines.

Modification

2/1/2027

33309-19/20

Police

Withdrawn

Current Approved Amount

$75,000

Increase Amount Requested

$29,000

New Total Amount Requested

$104,000

The contractor will provide maintenance, service and parts to liquid handling platform used in DNA analysis process for the San Francisco Police Department's Crime Laboratory.
Scope Change:

San Francisco Police Department Crime Lab is moving to new location at 1995 Evans Street. In addition to providing proprietary parts and maintenance, contractor is the only authorized company to pack, transport, re-install, and calibrate Tecan instruments for this move.

Modification

1/31/2024

44312-20/21

Police

Withdrawn

Current Approved Amount

$160,000

Increase Amount Requested

$40,000

New Total Amount Requested

$200,000

Service engineers, trained and authorized to work on Applied Biosystems products, will provide maintenance service and proprietary parts on the SFPD Crime Lab’s Applied Biosystems DNA Analysis instruments.
Scope Change:

San Francisco Police Department Crime Lab is moving to new location at 1995 Evans Street. In addition to providing proprietary parts and maintenance, contractor is the only authorized company to de-install, re-install, and calibrate instruments for this move.

Modification

6/30/2025

Speakers:

None.

Action:

1. Postponed PSC # 41195-21/22 from the Department of Public Works to the meeting of January 3, 2022.  (Vote of 5 to 0)
2. PSC #33309-19/20 and PSC #44312-20/21 from the Police Department were withdrawn.  (Vote of 5 to 0)
3. Adopted the report.  Approved the request for proposed Personal Services Contract; Notify the Office of the Controller and the Office of Contract Administration.  (Vote of 5 to 0)

PSC#

Department

Amount

Type of Service

Type of Approval

Duration

48915-21/22

Public Utilities Commission

$10,000,000

The SFPUC has a long standing partnership with the Alameda County Resource Conservation District (ACRCD) to work cooperatively to protect and improve the natural resources of the Alameda Creek watershed. The ACRCD provides specialized services with a unique perspective as a trusted ally with the agricultural community and local and State government when it comes to natural resource conservation and watershed education and outreach programs. The SFPUC seeks to retain the services of the ACRCD to work closely with SFPUC staff to assist with coordinating natural resource protection and management projects and education programs and meet monitoring requirements for permits related to Water System Improvement Program (WSIP) projects. These project categories include: Watershed Restoration Projects; Watershed Resources Monitoring and Management; Data Management and Analytical Services, Watershed Planning and Regulatory Compliance Support and Education and Outreach.

ACRCD staff will assist SFPUC staff with specialized, scientific, biological, educational and other technical expertise to implement coordinated resource management projects. The ACRCD will assist in the planning and design of variety of watershed restoration projects, environmental monitoring, surveys and studies, lead research and assessments, and development of education programs to enhance public awareness of watershed resources, their protection and restoration. These technical services will used to perform highly specialized and technical expertise that staff does not possess.

Regular

6/30/2021

Public comment on all matters pertaining to Item #13.  (Item No. 11)

None.

Vote on whether to hold Item #13 in closed session. (Item No. 12)

Action:

The Commission voted go in Closed Session for Item #13.  (Voted 5 to 0)

Closed Session started at 3:34 p.m. virtually using Cisco WebEx and the following individuals were present:

President Jacqueline Minor

Vice President Kate Favetti

Commissioner Douglas S. Chan

Commissioner F.X. Crowley

Commissioner Elizabeth Salveson

Rikki DeWitt, Department of Human Resources

Heather Kittel, Department of Human Resources

Amalia Martinez, Department of Human Resources

Anna Biasbas, Department of Human Resources

Department Representative

Sandra Eng, Executive Officer, Civil Service Commission

Jennifer Bushman, Civil Service Commission

The Commission reconvened in open session at 4:28 p.m.

The Commission voted to disclose the action but not the discussion held on Item #13.  (Vote 5 to 0)

Basis for Closed Session: Personnel Exception (Gov. Code § 54957(b)(1), Admin Code § 67.10(b); Peace Officer Confidentiality Statutes (Penal Code §§ 832.5, 832.7, 832.8))

0113-21-6

Appeal by Irma Servellon-Ayala of the Human Resources Director’s determination to administratively close her complaint of retaliation.  (Item No. 13)

October 4, 2021:

Postpone to the meeting of November 1, 2021, at the request of the appellant.

Action:

Adopted the report and denied the appeal by Irma Servellon-Ayala.  (Vote of 5 to 0)

Reconvened in Open Session.  Vote to elect whether to disclose any or all discussion held on Item #13 in closed session.  (Item No. 14)

Action:

The Commission voted not to disclose discussions held in Closed-Session and to disclose the action.  (Voted 5 to 0)