Civil Service Commission - October 4, 2021 - Agenda
AGENDA
Regular Meeting
October 4, 2021
2:00 p.m.
Meeting held by teleconference pursuant to the Governor’s Executive Order N-29-20 and the Eighth Supplement to Mayoral Proclamation Declaring the Existence of a Local Emergency
LISTEN/PUBLIC COMMENT CALL-IN
USA is (415) 655-0001 | Access Code: 2480 863 7306
LONDON N. BREED, MAYOR
COMMISSIONERS
JACQUELINE MINOR
President
KATE FAVETTI
Vice President
DOUGLAS CHAN
F.X. CROWLEY
ELIZABETH SALVESON
SANDRA ENG
Executive Officer
During the Coronavirus Disease (COVID-19) emergency, the Civil Service Commission’s regular meeting room, City Hall, Room 400 is closed. Commissioners and Civil Service Commission staff will convene remotely. The public is encouraged to submit comments in advance of the meeting in one of three ways: (1) email civilservice@sfgov.org, (2) leave a voicemail message in the CSC Office main line at 628-652-1100 or (3) use the Civil Service Commission’s dedicated public comment line 1-415-655-0001, Access Code 2487. Comments submitted by 5:00 pm the Friday before the meeting will be included in the record.
Regular Meeting
October 4, 2021
2:00 p.m.
Remote Access Procedures
Phone Number Meeting ID
(415) 655-0001 2480 863 7306 # #
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BEST PRACTICES
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NOTICE OF COMMISSION HEARING POLICIES AND PROCEDURES
- Commission Office
The Civil Service Commission office is located at, 25 Van Ness Avenue, Suite 720, San Francisco, CA 94102. The telephone number is (628) 652-1100. The fax number is (628) 652-1109. The email address is civilservice@sfgov.org and the web address is www.sfgov.org/civilservice/. Office hours are from 8:00 a.m. to 5:00 p.m., Monday through Friday.
- Policy Requiring Written Reports
It is the policy of the Civil Service Commission that except for appeals filed under Civil Service Commission Rule 111A Position-Based Testing, all items appearing on its agenda be supported by a written report prepared by Commission or departmental staff. All documents referred to in any Agenda Document are posted adjacent to the Agenda, or if more than one (1) page in length, available for public inspection and copying at the Civil Service Commission office. Reports from City and County personnel supporting agenda items are submitted in accordance with the procedures established by the Executive Officer. Reports not submitted according to procedures, in the format and quantity required, and by the deadline, will not be calendared.
- Policy on Written Submissions by Appellants
All written material submitted by appellants to be considered by the Commission in support of an agenda item shall be submitted to the Commission office, no later than 5:00 p.m. on the fourth (4th) business day preceding the Commission meeting for which the item is calendared (ordinarily, on Tuesday). An original and nine (9) copies on 8 1/2-inch X 11-inch paper, three-hole punched on left margin, and page numbered in the bottom center margin, shall be provided. Written material submitted for the Commission’s review becomes part of a public record and shall be open for public inspection.
- Policy on Materials being Considered by the Commission
Copies of all staff reports and materials being considered by the Civil Service Commission are available for public view 72 hours prior to the Civil Service Commission meeting on the Civil Service Commission’s website at www.sfgov.org/CivilService, and in its office located at 25 Van Ness Avenue, Suite 720, San Francisco, CA 94102. If any materials related to an item on this agenda have been distributed to the Civil Service Commission after distribution of the agenda packet, those materials will be available for public inspection at the Civil Service Commission’s during normal office hours (8:00 a.m. to 5:00 p.m. Monday through Friday).
- Policy and Procedure for Hearings to be Scheduled after 5:00 p.m. and Requests for Postponement
A request to hear an item after 5:00 p.m. should be directed to the Executive Officer as soon as possible following the receipt of notification of an upcoming hearing. Requests may be made by telephone at (628) 652-1100 and confirmed in writing or by fax at (628) 652-1109.
A request for a postponement (continuance) to delay an item to another meeting may be directed to the Commission
Executive Officer by telephone or in writing. Before acting, the Executive Officer may refer certain requests to another City official for recommendation. Telephone requests must be confirmed in writing prior to the meeting. Immediately following the “Announcement of Changes” portion of the agenda at the beginning of the meeting, the Commission will consider a request for a postponement that has been previously denied. Appeals filed under Civil Service Commission Rule 111A Position-Based Testing shall be considered on the date it is calendared for hearing except under extraordinary circumstances and upon mutual agreement between the appellant and the Department of Human Resources.
- Policy and Procedure on Hearing Items Out of Order
Requests to hear items out of order are to be directed to the Commission President at the beginning of the agenda. The President will rule on each request. Such requests may be granted with mutual agreement among the affected parties.
- Procedure for Commission Hearings
All Commission hearings on disputed matters shall conform to the following procedures: The Commission reserves the right to question each party during its presentation and, in its discretion, to modify any time allocations and requirements.
If a matter is severed from the Consent Agenda or the Ratification Agenda, presentation by the opponent will be for a maximum time limit of five (5) minutes and response by the departmental representative for a maximum time limit of five (5) minutes. Requests by the public to sever items from the [Consent Agenda or] Ratification Agenda must be provided with justification for the record.
For items on the Regular Agenda, presentation by the departmental representative for a maximum time of five (5) minutes and response by the opponent for a maximum time limit of five (5) minutes.
For items on the Separations Agenda, presentation by the department followed by the employee or employee’s representative shall be for a maximum time limit of ten (10) minutes for each party unless extended by the Commission.
Each presentation shall conform to the following:
- Opening summary of case (brief overview);
- Discussion of evidence;
- Corroborating witnesses, if necessary; and
- Closing remarks.
The Commission may allocate five (5) minutes for each side to rebut evidence presented by the other side.
- Policy on Audio Recording of Commission Meetings
As provided in the San Francisco Sunshine Ordinance, all Commission meetings are audio recorded in digital form. These audio recordings of open sessions are available starting on the day after the Commission meeting on the Civil Service Commission website at www.sfgov.org/civilservice/.
- Speaking before the Civil Service Commission
Speaker cards are not required. The Commission will take public comment on all items appearing on the agenda at the time the item is heard. The Commission will take public comment on matters not on the Agenda, but within the jurisdiction of the Commission during the “Requests to Speak” portion of the regular meeting. Maximum time will be three (3) minutes. A subsequent comment after the three (3) minute period is limited to one (1) minute. The timer shall be in operation during public comment. Upon any specific request by a Commissioner, time may be extended.
- Public Comment and Due Process
During general public comment, members of the public sometimes wish to address the Civil Service Commission regarding matters that may come before the Commission in its capacity as an adjudicative body. The Commission does not restrict this use of general public comment. To protect the due process rights of parties to its adjudicative proceedings, however, the Commission will not consider, in connection with any adjudicative proceeding, statements made during general public comment. If members of the public have information that they believe to be relevant to a mater that will come before the Commission in its adjudicative capacity, they may wish to address the Commission during the public comment portion of that adjudicative proceeding. The Commission will not consider public comment in connection with an adjudicative proceeding without providing the parties an opportunity to respond.
- Policy on use of Cell Phones, Pagers and Similar Sound-Producing Electronic Devices at and During Public Meetings
The ringing and use of cell phones, pagers and similar sound-producing electronic devices are prohibited at this meeting. Please be advised that the Chair may order the removal from the meeting room of any person(s) responsible for the ringing or use of a cell phone, pager, or other similar sound-producing electronic devices.
Information on Disability Access
The Civil Service Commission normally meets in Room 400 (Fourth Floor) City Hall, 1 Dr. Carlton B. Goodlett Place. However, meetings not held in this room are conducted in the Civic Center area. City Hall is wheelchair accessible. The closest accessible BART station is the Civic Center, located 2 ½ blocks from City Hall. Accessible MUNI lines serving City Hall are 47 Van Ness Avenue, 9 San Bruno and 71 Haight/Noriega, as well as the METRO stations at Van Ness and Market and at Civic Center. For more information about MUNI accessible services, call (415) 923-6142. Accessible curbside parking has been designated at points in the vicinity of City Hall adjacent to Grove Street and Van Ness Avenue.
The following services are available on request 48 hours prior to the meeting; except for Monday meetings, for which the deadline shall be 4:00 p.m. of the last business day of the preceding week. For American Sign Language interpreters or the use of a reader during a meeting, a sound enhancement system, and/or alternative formats of the agenda and minutes, please contact the Commission office to make arrangements for the accommodation. Late requests will be honored, if possible.
Individuals with severe allergies, environmental illness, multiple chemical sensitivity or related disabilities should call our ADA coordinator at (628) 652-1107 or (628) 652-1100 to discuss meeting accessibility. In order to assist the City’s efforts to accommodate such people, attendees at public meetings are reminded that other attendees may be sensitive to various chemical based products. Please help the City to accommodate these individuals.
Know your Rights under the Sunshine Ordinance (Chapter 67 of the San Francisco Administrative Code)
Government’s duty is to serve the public, reaching its decisions in full view of the public. Commissions, boards, councils, and other agencies of the City and County exist to conduct the people’s business. This ordinance assures that deliberations are conducted before the people and that City operations are open to the people’s review. For more information on your rights under the Sunshine Ordinance or to report a violation of the ordinance, or to obtain a free copy of the Sunshine Ordinance, contact Victor Young, Administrator of the Sunshine Ordinance Task Force, 1 Dr. Carlton B. Goodlett Place, Room 244, San Francisco, CA 94102-4689 at (415) 554-7724, by fax: (415) 554-7854, by e-mail: sotf@sfgov.org, or on the City’s website at www.sfgov.org/bdsupvrs/sunshine.
San Francisco Lobbyist Ordinance
Individuals and entities that influence or attempt to influence local legislative or administrative action may be required by the San Francisco Lobbyist Ordinance (San Francisco Campaign and Governmental Conduct Code Section 2.100) to register and report lobbying activity. For more information about the Lobbyist Ordinance, please contact the San Francisco Ethics Commission at 25 Van Ness Ave., Suite 220, San Francisco, CA 94102, telephone (415) 252-3100, fax (415) 252-3112 and web site http://www.sfgov.org/ethics/.
ITEM NO. |
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(1) |
CALL TO ORDER AND ROLL CALL |
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President Jacqueline P. Minor |
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Vice President Kate Favetti |
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Commissioner Douglas S. Chan |
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Commissioner F. X. Crowley |
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Commissioner Elizabeth Salveson |
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(2) |
REQUEST TO SPEAK ON ANY MATTER WITHIN THE JURISDICTION OF THE CIVIL SERVICE COMMISSION BUT NOT APPEARING ON TODAY’S AGENDA |
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(3) |
APPROVAL OF MINUTES - Action Item |
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Regular Meeting of September 20, 2021 – 2:00 p.m. |
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Recommendation: |
Adopt the minutes. |
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(4) |
Resolution Making Findings to Allow Teleconferenced Meetings Under California Government Code Section 54953(E). (File No. 0164-21-1) – Action Item |
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Recommendation: |
Adopt the report. |
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(5) |
ANNOUNCEMENTS |
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Announcement of changes to the agenda. |
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Other announcements. |
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(6) |
HUMAN RESOURCES DIRECTOR’S REPORT |
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(7) |
EXECUTIVE OFFICER’S REPORT |
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RATIFICATION AGENDA |
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All matters on the Ratification Agenda are considered by the Civil Service Commission to be non-contested and will be acted upon by a single vote of the Commission. There will be no separate discussion on these items unless a request is made; in which event, the matter shall be removed from the Ratification Agenda and considered as a separate item. Each individual addressing the Commission will be limited to a maximum time limit of five minutes for all items severed from the Ratification Agenda. |
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(8)
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Review of Request for Approval of Proposed Personal Services Contracts. |
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PCS |
Department |
Amount |
Type of Service |
Type of Approval |
Duration |
48600-21/22 |
Municipal Transportation Agency |
$900,000.00 |
Kiepe Electric will provide a post-warranty On-Site Support, Training, and Mentoring Program for the XT40 and XT60 trolley coaches. The proposed services will allow San Francisco Municipal Transportation Agency (SFMTA) to ensure high MDBF(Mean Distance Between Failures) rates of these vehicles. The objective is to outline a plan that focuses on continuous field training of SFMTA staff to grow SFMTA’s in-house expertise. |
Regular |
3/31/2025 |
49748-21/22 |
Rec and Park |
$8,500,000 |
Provide full Architectural and Engineering services for the Eugene Friend Recreation Center capital improvement project. This includes all services necessary for the following phases of project delivery: schematic design, design development, complete construction documents for permitting, bid / award, construction administration, and closeout. |
Regular |
11/2/2026 |
48902-21/22 |
Public Health |
$15,000,000 |
Contractor will provide trainings and services to Department staff so that the Department can continue the implementation and use of Lean as a management strategy to streamline processes and create a more patient-focused system of care that supports timely delivery of treatment and other health care services with optimum quality. By using Lean methodology, the San Francisco Department of Public Health will achieve its True North goals and the highest quality care, through zero defects, the elimination of health disparities, increased patient satisfaction, empowerment of staff, and improvements to financial performance. Contractor will develop, implement and deploy strategies; educate, train, and coach staff; develop internal infrastructure and management system. Services will include approaches and techniques such as Kaizen, Hoshin Kanri (strategic planning process), Value Stream Mapping, and 3P, among others. Services will be in support of various divisions, programs, and service delivery integration initiatives within the Department. In the course of providing these training and consultation services, Contractor will use Lean methodologies to: provide an executive level governance and implementation structure for a portfolio of projects; support the evolution of the underlying strategy and program design; provide coaching and advisory services to leaders; assist Managers in providing oversight for various projects and executing oversight of all team members across all workstreams, with seasoned program and project management and operational support to drive accountability for timelines and deliverables; facilitate program design with technical expertise, guidance, and coaching; provide communication, strategy, advisory and implementation with coaching and application of technical tools; provide technical guidance and coaching to meet data reporting needs and facilitate solution development to achieve domain-specific goals and strategic objective. |
Regular |
6/30/2030 |
PSC# |
Department |
Amount |
Type of Service |
Type of Approval |
Duration |
30382-17/18 |
Economic and Workforce Development |
Current Approved Amount $300,000 Increase Amount Requested $300,000 New Total Amount Requested $600,000 |
The Office of Economic and Workforce Development (OEWD) is seeking to contract with an individual or firm that can serve as the department's One-Stop Operator (OSO), a lead coordinator of services delivered to San Francisco's workforce system. The workforce system is designed to establish services for a variety of San Francisco jobseekers that include unskilled, semiskilled and high skilled individuals. The OSO will play a leadership role in coordinating the four (4) core mandated partners - the California Employment Development Department (EDD), California Department of Rehabilitation (DOR), City College of San Francisco (CCSF) Career Technical Education and Adult Education programs, and the San Francisco Human Services Agency (HSA)/Temporary Assistance for Needy Families (TANF) programs – and ensuring that appropriate services are delivered to customers through the workforce system. The role includes establishing Memorandums of Understanding (MOU) with the core partners, providing training and technical assistance and facilitating the successful implementation of services. Additional responsibilities may be determined by OEWD or suggested by the OSO or service providers to fulfill the OSO’s role of system coordination and quality assurance. |
Modification |
6/30/2024 |
36583-15/16 |
Economic and Workforce Development |
Current Approved Amount $1,424,000 Increase Amount Requested $344,000 New Total Amount Requested $1,768,000 |
The consultant will assist the Office of Economic and Workforce Development (OEWD) with designing, implementing, and transitioning the existing online Workforce Central (WFC) client tracking and performance management platform to integrate new federal Workforce Innovation and Opportunities Act (WIOA) provisions. |
Modification |
6/30/2023 |
38783-18/19 |
Economic and Workforce Development |
Current Approved Amount $100,000 Increase Amount Requested $105,000 New Total Amount Requested $205,000 |
The Office of Economic and Workforce Development (OEWD)'s Contracts and Grants Team is expanding and has experienced some attrition. To support this transition, the Department is in need of a consultant to assist with reviewing, analyzing, and documenting current practices, updating policy and procedures for the expanded scope of work, and reviewing monthly invoices from grantees against Federal, State, local or other applicable regulations to confirm funding is being spent according to appropriate requirements. |
Modification |
6/30/2023 |
49569-16/17 |
City Administrator
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Current Approved Amount $3,150,000 Increase Amount Requested $400,000 New Total Amount Requested $3,550,000 |
Outreach and education to San Francisco’s low-wage, immigrant, and precariously-employed workers regarding their rights at work. Outreach and education will focus on San Francisco’s local labor laws, including the Minimum Wage, Paid Sick Leave, Health Care Security, Family Friendly Workplace, Fair Chance, and Formula Retail Employee Rights Ordinances and additional laws passed during the contracting period. Services to be provided include participation in public events, classes and other activities, holding workshops, conducting one-onone consultations, identifying potential wage theft violations, and referring or resolving labor law complaints. |
Modification |
6/30/2022 |
PSC# |
Department |
Amount |
Type of Service |
Type of Approval |
Duration |
2000-03/04 |
Public Health |
Current Approved Amount $385,000,000 Increase Amount Requested $199,455,360 New Total Amount Requested $584,455,360 |
Contractor and partner agencies will work together to provide supportive housing services, including property management services for chonically homeless adults in San Francisco. Contractor will be responsible for property management and/or support services at various multi residential sites in targeted neighborhoods. This PSC is for $10,375,000 per year for the next five years and reflects increased grant funds from Federal and State agencies, compared to the previous PSC. Scope Change: Contractors and partner agencies provide supportive housing services, including property management and fiscal management services, for the chronically homeless or individuals at risk of becoming homeless and individuals affected by HIV/AIDS. Contractors are responsible for property management, fiscal management, and/or support services at various multi-unit residential sites in targeted neighborhoods as well as street based assistance. Fiscal management and support services may include rental ssubsidies, case management, transitional housing, outreach, program management, assisted housing services, and emergency housing services. |
Modification |
6/30/2026 |
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Recommendation: |
Adopt the report. Approve the request for proposed Personal Services Contract; Notify the Office of the Controller and the Office of Contract Administration. |
CONSENT AGENDA |
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All matters on the Consent Agenda considered by the Civil Service Commission will be acted upon by a single vote of the Commission. There will be no separate discussion on these items unless a request is made; in which event, the matter shall be removed from the Consent Agenda and considered as a separate item. Each individual addressing the Commission will be limited to a maximum time limit of five minutes for all items severed from the Consent Agenda. |
(9) |
Certification of the Highest Prevailing Rate of Wages of the Various Crafts and Kinds of Labor Paid in Private Employment in the City & County of San Francisco. |
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Recommendation: |
Adopt the report. |
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(10) |
Appeal by Irma Servellon-Ayala of the Human Resources Director’s determination to administratively close her complaint of retaliation. (File No. 0113-21-6) – Action Item |
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Recommendation: |
Postpone to the meeting of November 1, 2021 at the request of the appellant. |
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(11) |
Appeal of Human Resources Director’s determination of insufficient evidence to sustain allegations of discrimination filed by Elvis Silot, EEO File No. 3696. (File No. 0124-21-6) – Action Item |
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Recommendation: |
Postpone to the meeting of October 18, 2021 at the request of the appellant. |
(12) |
Requesting a Hearing by Harry S. Stern on Behalf of Michael Ford of the restrictions on his future employment with the City and County of San Francisco. (File No. 0105-21-7) – Action Item |
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Recommendation: |
Postpone to the meeting of November 15, 2021 at the request of the appellant’s representative. |
REGULAR AGENDA |
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Copies of all staff reports and materials being considered by the Civil Service Commission are available for public view 72 hours prior to the Civil Service Commission meeting. |