CALL TO ORDER

2:06 p.m.

ROLL CALL

President F. X. Crowley

Present

Vice President Elizabeth Salveson

Present

Commissioner Douglas S. Chan

Excused

Commissioner Kate Favetti

Present

Commissioner Scott R. Heldfond

Present

President F.X. Crowley presided.

REQUEST TO SPEAK ON ANY MATTER WITHIN THE JURISDICTION OF THE CIVIL SERVICE COMMISSION BUT NOT APPEARING ON TODAY’S AGENDA  (Item No. 2)

Dan Boreen, I have a matter on line 8.  Ms. Callahan, Director of Human Resources has not responded to my pending appeal of the 7388 Utility Plumber announcement.  This is separate from my appeal of my application rejection.  I believe this is the cart before the horse.  If this is going to go forward we will have a Brown Act violation.  Second, the Commission needs to publish its’ subpoena process in order to create an adequate administrative record for judicial review.  Third, there are issues concerning the decertification and certification process of bargaining unit exclusive representation matters that I will be serving upon the Mayor’s Office on Wednesday.  There most likely will be an unfair labor practice claim forthcoming.

APPROVAL OF MINUTES  (Item No. 3)

Regular Meeting of November 5, 2018

Action:

Adopted the minutes.  (Vote of 4 to 0)

ANNOUNCEMENTS  (Item No. 4)

Executive Officer, Michael Brown, commented in relation to item #8 and in relation to part of the public comments from the appellant Mr. Boreen, the Civil Service Commission received a request from Mr. Boreen to postpone the matter.  He needed more time to respond to the staff report received.  Item #8 is on the Consent Agenda for Commission approval for postponement.  The Department of Human Resources responded in their staff report to both matters concerning the amended 7388 Utility Plumber announcement and the rejection of Mr. Boreen’s application for the 7388 Utility Plumber examination.  We have also amended the title to clarify that both matters will be considered unless the Commission wishes to hear them separately.

HUMAN RESOURCES DIRECTOR’S REPORT  (Item No. 5)

Micki Callahan, stated that we are cognizant of the health impacts on our outdoor workers in particular, due to the poor air quality from the current fires.  We have issued advisories to all departments in conjunction with Department of Public Health providing information where they can obtain N95 or N99 masks for their outdoor workers.  We are asking that departments bring people inside to the extent possible.  Although there are no worker’s compensations claims as of yet, we are concerned about the potential long term effects.  After this current crisis abates, we will be working with the Department of Emergency Management to see what the City can do to prepare its employees in the future.  We also sent out an email communication to all employees informing them, they could request same day vacation, if their child’s school is closed and need to go home.

EXECUTIVE OFFICER’S REPORT  (Item No. 6)

Michael Brown, Executive Officer, reported he recently met with Derrick Brown, formerly with the Mayor’s Office, who is currently working with the San Francisco Police Department, Senior Advisor, Community Engagement Division and Wayne H. Perry, President of the Cornerstone Concilium Inc. to offer my services for individual or group presentations on understanding the Civil Service process and how to apply for City jobs.  Cornerstone is a local agency that works with disenfranchised youth providing job training in the design and construction technology industry.

0390-18-8

Review of Request for Approval of Proposed Personal Services Contracts.

(Item No. 7)

PSC#

Department

Amount

Type of Service

Type of Approval

Duration

47881-18/19

Airport Commission

$3,000,000

Provide maintenance, support, and upgrades to the San Francisco International Airport (Airport) Ground Transportation Management System (GTMS).  This includes hardware repair and replacement for GTMS subsystem components, such as Automated Vehicle Identification (AVI) readers, license plate recognition (LPR) cameras, and taxi Card Interface Devices (CIDs) for access control.  This also includes software support and enhancements for the GTMS operator database, financial management system, vehicle tracking system and system interfaces.

Regular

6/30/2024

40890-18/19

General Services Agency – City Administrator

$1,500,000

Treasure Island holdings include a number of historic structures which may be impacted by redevelopment activities and require upgrades occurring on the islands.  Vendor will provide specialized services on how to preserve or renovate these structures as well as to evaluate what auxiliary and access improvements may be necessary.

Regular

6/30/2025

PSC#

Department

Amount

Type of Service

Type of Approval

Duration

41932-18/19

Public Utilities Commission

$4,374,527

The San Francisco Public Utilities Commission (SFPUC) provides retail water and sewer services to San Francisco, wholesale water to three Bay Area Counties, and power to customers in San Francisco.  SFPUC’s Power Enterprise currently services approximately 3,500 electric customers throughout San Francisco and Moccasin, as well as 270 water, wastewater and gas customers located at Treasure Island using Able-Soft Utility Star Enterprise.  On 5/28/2018, SFPUC issued a Request for Proposal (RFP PUC.PRO.0113) to replace SFPUC Power Enterprise’s current electric billing system with a turn-key billing system.  The selected proposer was Enterprise Solutions Consulting LLC (ESC), who will design, code, and implement a new hosted electric billing system.  The Project will consist of five major phases, summarized below.

Phase 1 – Project Initiation and Planning

During this phase, ESC will ensure guidelines, tasks, and activities are defined and completed before involving the full resources of the teams of ESC and SFPUC.  Preparation will also involve the development of the project management plan.

Phase 2 – Analysis and Design

During this phase, each current business process will be analyzed and processed through design sessions commonly known as “Fit/Gap”.  Based on the “Fit” and “Gap” results, a series of actions will be performed (i.e., configuration, business process change, design development etc.).  The tasks identified I this phase are the joint responsibilities of the members of the ESC and SFPUC teams who will need to provide access to their staff with support from various Subject Matter Experts (SMEs).  The tasks for this phase include: Configuration, Business Process Documentation; Mater Development List Preparation; and Data Conversation and IT Environment Strategizing.

Phase 3 – Build Development and Testing

This phase represents the most extensive time and effort portion of the project.  It is during this phase that the project team performs the detail design, build, test, and rollout of the new system.  As part of the Systems Development Life Cycle (SDLC), the phases of development are repeated iteratively.  Using this approach, the teams start mapping the business requirements implemented to the proposed product modules and build small pieces of the system repeatedly until the system is integrated.  Using this approach, errors are caught swiftly, quick wins are realized, and system integration is controlled and accurate.

ESC’s technical resources will validate and gather respective information related to interfaces conversions, reports, and other technical aspects of project scope.  The tasks for this phase include: Data Conversion; Interfaces; Configuration Tools, Algorithms User Exits and Extensions (Modifications) Training; and System Delivery.

Phase 4 – Migration

After the completion of all successful testing, the system will be ready for Go-Live.  ESC will perform a readiness assessment that validates that the necessary components for Go-Live are complete and correct.  The final Go-Live decision is made by the SFPUC based on the documented criteria developed in the Go-Live plan and accepted by SFPUC.  Also during this phase, end-user training will be completed, with training validation performed during, up to, and after Go-Live.

Phase 5 – Post Implementation Support

This phase consists of the major technical and functional activities in which SFPUC and the Implementation team will engage after “Go-Live”.  Typical post Go-Live issues that may arise after cutover to new systems will be addressed in this phase.  Tasks include the following: routine maintenance and support, assistance with resolution of issues and problems as detected, revision and communication of procedures to the user community, and establishment of a help line support and workshops (as needed) for users in the field.

Regular

1/31/2026

PSC#

Department

Amount

Type of Service

Type of Approval

Duration

44148-18/19

Public Utilities Commission

$2,000,000

The consulting team will provide the professional engineering services for the Yosemite Creek Daylight Project, a Phase 1 Sewer System Improvement Program (SSIP) Green Infrastructure Early Implementation Project.  The Yosemite Creek Daylight Project consists of daylighting approximately 1,700 feet of Yosemite Creek between Bacon/Oxford streets and Wayland/University Streets to convey stormwater adjacent to, or within, the right of way and through McLaren Park.  The scope of work will include professional engineering services to support project design and construction, including civil, geotechnical, structural, hydrologic, hydraulic modeling, engineering analysis, and landscape architectural services.  The consultant will also provide geomorphology services related to creek channel design.  In addition, the consultant will provide expertise on the design and construction of specialized green infrastructure technologies such as sub-surface capillary rise irrigation systems and alternative storage system.

Regular

1/31/2024

49913-18/19

Public Utilities Commission

$13,500,000

Provide a large variety of specialized health, safety and regulatory training by trainers with many years of experience who are licensed by the State and/or certified as appropriate.  The San Francisco Public Utilities Commission (SFPUC) does not have the resources or expertise to provide such trainings of various topics to employees in various geographic areas at various timeframes.

Regular

1/31/2024

44536-18/19

General Services Agency – Technology

$9,500,000

The Department of Technology has projects underway in the areas of: upgrading Wide and Local Area Networks, migrating Telephony systems to the City’s new Cisco Call Manager, and moving Departments to new office spaces.  The Department of Technology will also begin a project to migrate approximately 15 separate Contact Centers to a unified Enterprise Contact Center system.  The awarded Supplier will provide project services for the upgrade, move, and migration project areas utilizing following phased structure: 1) Discovery and Analysis, 2) Planning, 3) Upgrade/Migration, 4) Post Go-Live support and training for handoff to City staff.  Supplemental services include reviewing current systems and environments, designing new networks and systems, developing migration plans, configuring, installing, and testing new systems, moving and installing networks in new locations, providing support and training City staff on how to maintain and operate new systems.

Regular

12/31/2027

42035-18/19

Public Health

$2,000,000

Contractor(s) will provide studies to comply with the requirements of City Planning and the Joint Commission, and other regulatory agencies, which will include: assessment and feasibility studies of future uses for DPH buildings after the San Francisco General Hospital rebuild; future bond measures; Institutional Master Plan and Zuckerberg San Francisco General (ZSFG) Campus Master Plan updates; code advisory services related to regulatory compliance issues.

Regular

9/30/2021

49336-18/19

Airport Commission

$260,000

The contractor will provide training to the San Francisco Police Department – Airport Bureau (SFPD-AB) police service canines (K-9 unit) and their handlers on explosives detection in accordance with Transportation Security Administration (TSA) standards.

Department of Homeland Security - Transportation Security Administration (TSA) required.

Regular

6/30/2023

PSC#

Department

Amount

Type of Service

Type of Approval

Duration

42264-13/14

Juvenile Probation

Current Approved Amount

$260,000

Increase Amount Requested

$40,000

New Total Amount Requested

$300,000

The Ombudsperson is responsible for resolving grievances submitted by detained youth at Juvenile Probation Department (JPD) detention facilities.  Contractor will serve as a neutral and independent agent who is a liaison between detainees, their parents/guardians and Department staff.  When a youth files a grievance, contractor shall investigate and resolve through appropriate means including mediation between the youth and the Department and where appropriate shall recommend procedural changes as part of he recommended resolution grievance.

Modification

9/30/2020

Speakers:

Ricardo Valle and Angus Davol, Airport spoke on PSC #47881-18/19.

Bill Erwin, Carolyn Jones, and Tina Tang, Public Utilities Commission spoke on PSC #49913-18/19.

Public Comment:

Daniel Boreen

Action:

1. Adopted PSC #47881-18/19.  (Vote of 4 to 0)
2. Adopted PSC #49913-18/19.  (Vote of 4 to 0)
3. Adopted the report.  Approved the remaining requests for proposed Personal Services Contracts; Notified the Office of the Controller and the Office of Contract Administration. 
   (Vote of 4 to 0)

0285-18-4

Appeal by Daniel Boreen – Protest of Amended 7388 Utility Plumber Announcement Minimum Qualifications and Rejection of His Application for the 7388 Utility Plumber.  (Item No. 8)

Speakers:

Anna Biasbas, Department of Human Resources

Daniel Boreen, Appellant

Action:

Postpone to the meeting of December 17, 2018 at the request of appellant.  (Vote of 4 to 0)

0292-18-4

Appeal by Lisa Rose of the Rejection of Her Application for Class 1446 Secretary II Examination.  (File No. 9)

Speakers:

Joyce Chong, Department of Human Resources

Anna Biasbas, Department of Human Resources

Lisa Rose, Appellant

Public Comment:

Alice Leong

Daniel Boreen

Action:

Adopted the report and denied Ms. Rose’s appeal.  (Vote 4 to 0)

COMMISSIONERS’ ANNOUNCEMENTS/REQUESTS  (Item No. 10)

• Michael Brown, Executive Officer, announced that he will be away for a short period for oral surgery, but is expected back after the Thanksgiving holiday if no complications.
• The Commission staff received approval from the Controller’s Office to proceed with an exempt category 17 hire for a short duration.  We will move swiftly in pursuing an exempt hire.
• On behalf of the Commission, we will be sending a condolence card to Donna Marion, (recently retired), Human Resources Manager, Library, who recently lost her mother.
• December 17, 2018 will be our official date for the Civil Service Commission luncheon.  Location and time to be determined.

ADJOURNMENT  (Item No. 11)

3:05 p.m.