Civil Service Commission - November 19, 2018 - Agenda
AGENDA
Regular Meeting
November 19, 2018
2:00 p.m.
ROOM 400, CITY HALL
1 Dr. Carlton B. Goodlett Place
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A request to hear an item after 5:00 p.m. should be directed to the Executive |
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CALL TO ORDER & ROLL CALL |
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REQUEST TO SPEAK ON ANY MATTER WITHIN THE JURISDICTION OF THE CIVIL SERVICE COMMISSION BUT NOT APPEARING ON TODAY’S AGENDA |
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APPROVAL OF MINUTES |
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ANNOUNCEMENTS |
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HUMAN RESOURCES DIRECTOR’S REPORT |
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EXECUTIVE OFFICER’S REPORT |
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RATIFICATION AGENDA |
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CONSENT AGENDA |
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REGULAR AGENDA |
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COMMISSIONERS’ ANNOUNCEMENTS/REQUESTS |
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NOTICE OF COMMISSION HEARING POLICIES AND PROCEDURES
A. Commission Office
The Civil Service Commission office is located at, 25 Van Ness Avenue, Suite 720, San Francisco, CA 94102. The telephone number is (415) 252-3247. The fax number is (415) 252-3260. The email address is civilservice@sfgov.org and the web address is www.sfgov.org/civilservice/. Office hours are from 8:00 a.m. to 5:00 p.m., Monday through Friday.
B. Policy Requiring Written Reports
It is the policy of the Civil Service Commission that except for appeals filed under Civil Service Commission Rule 111A Position-Based Testing, all items appearing on its agenda be supported by a written report prepared by Commission or departmental staff. All documents referred to in any Agenda Document are posted adjacent to the Agenda, or if more than one (1) page in length, available for public inspection and copying at the Civil Service Commission office. Reports from City and County personnel supporting agenda items are submitted in accordance with the procedures established by the Executive Officer. Reports not submitted according to procedures, in the format and quantity required, and by the deadline, will not be calendared.
C. Policy on Written Submissions by Appellants
All written material submitted by appellants to be considered by the Commission in support of an agenda item shall be submitted to the Commission office, no later than 5:00 p.m. on the fourth (4th) business day preceding the Commission meeting for which the item is calendared (ordinarily, on Tuesday). An original and nine (9) copies on 8 1/2-inch X 11 inch paper, three-hole punched on left margin, and page numbered in the bottom center margin, shall be provided. Written material submitted for the Commission’s review becomes part of a public record and shall be open for public inspection.
D. Policy on Materials being Considered by the Commission
Copies of all staff reports and materials being considered by the Civil Service Commission are available for public view 72 hours prior to the Civil Service Commission meeting on the Civil Service Commission’s website at www.sfgov.org/CivilService, and in its office located at 25 Van Ness Avenue, Suite 720, San Francisco, CA 94102. If any materials related to an item on this agenda have been distributed to the Civil Service Commission after distribution of the agenda packet, those materials will be available for public inspection at the Civil Service Commission’s during normal office hours (8:00 a.m. to 5:00 p.m. Monday through Friday).
E. Policy and Procedure for Hearings to be Scheduled after 5:00 p.m. and Requests for Postponement
A request to hear an item after 5:00 p.m. should be directed to the Executive Officer as soon as possible following the receipt of notification of an upcoming hearing. Requests may be made by telephone at (415) 252-3247 and confirmed in writing or by fax at (415) 252-3260.
A request for a postponement (continuance) to delay an item to another meeting may be directed to the Commission
Executive Officer by telephone or in writing. Before acting, the Executive Officer may refer certain requests to another City official for recommendation. Telephone requests must be confirmed in writing prior to the meeting. Immediately following the “Announcement of Changes” portion of the agenda at the beginning of the meeting, the Commission will consider a request for a postponement that has been previously denied. Appeals filed under Civil Service Commission Rule 111A Position-Based Testing shall be considered on the date it is calendared for hearing except under extraordinary circumstances and upon mutual agreement between the appellant and the Department of Human Resources.
F. Policy and Procedure on Hearing Items Out of Order
Requests to hear items out of order are to be directed to the Commission President at the beginning of the agenda. The President will rule on each request. Such requests may be granted with mutual agreement among the affected parties.
G. Procedure for Commission Hearings
All Commission hearings on disputed matters shall conform to the following procedures: The Commission reserves the right to question each party during its presentation and, in its discretion, to modify any time allocations and requirements.
If a matter is severed from the Consent Agenda or the Ratification Agenda, presentation by the opponent will be for a maximum time limit of five (5) minutes and response by the departmental representative for a maximum time limit of five (5) minutes. Requests by the public to sever items from the [Consent Agenda or] Ratification Agenda must be provided with justification for the record.
For items on the Regular Agenda, presentation by the departmental representative for a maximum time of five (5) minutes and response by the opponent for a maximum time limit of five (5) minutes.
For items on the Separations Agenda, presentation by the department followed by the employee or employee’s representative shall be for a maximum time limit of ten (10) minutes for each party unless extended by the Commission.
Each presentation shall conform to the following:
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Opening summary of case (brief overview);
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Discussion of evidence;
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Corroborating witnesses, if necessary; and
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Closing remarks.
The Commission may allocate five (5) minutes for each side to rebut evidence presented by the other side.
- Policy on Audio Recording of Commission Meetings
As provided in the San Francisco Sunshine Ordinance, all Commission meetings are audio recorded in digital form. These audio recordings of open sessions are available starting on the day after the Commission meeting on the Civil Service Commission website at www.sfgov.org/civilservice/.
I. Speaking before the Civil Service Commission
Speaker cards are not required. The Commission will take public comment on all items appearing on the agenda at the time the item is heard. The Commission will take public comment on matters not on the Agenda, but within the jurisdiction of the Commission during the “Requests to Speak” portion of the regular meeting. Maximum time will be three (3) minutes. A subsequent comment after the three (3) minute period is limited to one (1) minute. The timer shall be in operation during public comment. Upon any specific request by a Commissioner, time may be extended.
J. Public Comment and Due Process
During general public comment, members of the public sometimes wish to address the Civil Service Commission regarding matters that may come before the Commission in its capacity as an adjudicative body. The Commission does not restrict this use of general public comment. To protect the due process rights of parties to its adjudicative proceedings, however, the Commission will not consider, in connection with any adjudicative proceeding, statements made during general public comment. If members of the public have information that they believe to be relevant to a mater that will come before the Commission in its adjudicative capacity, they may wish to address the Commission during the public comment portion of that adjudicative proceeding. The Commission will not consider public comment in connection with an adjudicative proceeding without providing the parties an opportunity to respond.
K. Policy on use of Cell Phones, Pagers and Similar Sound-Producing Electronic Devices at and During Public Meetings
The ringing and use of cell phones, pagers and similar sound-producing electronic devices are prohibited at this meeting. Please be advised that the Chair may order the removal from the meeting room of any person(s) responsible for the ringing or use of a cell phone, pager, or other similar sound-producing electronic devices.
Information on Disability Access
The Civil Service Commission normally meets in Room 400 (Fourth Floor) City Hall, 1 Dr. Carlton B. Goodlett Place. However, meetings not held in this room are conducted in the Civic Center area. City Hall is wheelchair accessible. The closest accessible BART station is the Civic Center, located 2 ½ blocks from City Hall. Accessible MUNI lines serving City Hall are 47 Van Ness Avenue, 9 San Bruno and 71 Haight/Noriega, as well as the METRO stations at Van Ness and Market and at Civic Center. For more information about MUNI accessible services, call (415) 923-6142. Accessible curbside parking has been designated at points in the vicinity of City Hall adjacent to Grove Street and Van Ness Avenue.
The following services are available on request 48 hours prior to the meeting; except for Monday meetings, for which the deadline shall be 4:00 p.m. of the last business day of the preceding week. For American Sign Language interpreters or the use of a reader during a meeting, a sound enhancement system, and/or alternative formats of the agenda and minutes, please contact the Commission office to make arrangements for the accommodation. Late requests will be honored, if possible.
Individuals with severe allergies, environmental illness, multiple chemical sensitivity or related disabilities should call our ADA coordinator at (415) 252-3254 or (415) 252-3247 to discuss meeting accessibility. In order to assist the City’s efforts to accommodate such people, attendees at public meetings are reminded that other attendees may be sensitive to various chemical based products. Please help the City to accommodate these individuals.
Know your Rights under the Sunshine Ordinance (Chapter 67 of the San Francisco Administrative Code)
Government’s duty is to serve the public, reaching its decisions in full view of the public. Commissions, boards, councils, and other agencies of the City and County exist to conduct the people’s business. This ordinance assures that deliberations are conducted before the people and that City operations are open to the people’s review. For more information on your rights under the Sunshine Ordinance or to report a violation of the ordinance, or to obtain a free copy of the Sunshine Ordinance, contact Victor Young, Administrator of the Sunshine Ordinance Task Force, 1 Dr. Carlton B. Goodlett Place, Room 244, San Francisco, CA 94102-4689 at (415) 554-7724, by fax: (415) 554-7854, by e-mail: sotf@sfgov.org, or on the City’s website at www.sfgov.org/bdsupvrs/sunshine.
San Francisco Lobbyist Ordinance
Individuals and entities that influence or attempt to influence local legislative or administrative action may be required by the San Francisco Lobbyist Ordinance (San Francisco Campaign and Governmental Conduct Code Section 2.100) to register and report lobbying activity. For more information about the Lobbyist Ordinance, please contact the San Francisco Ethics Commission at 25 Van Ness Ave., Suite 220, San Francisco, CA 94102, telephone (415) 252-3100, fax (415) 252-3112 and web site http://www.sfgov.org/ethics/.
City and County of San Francisco
Civil Service Commission
Agenda for Regular Meeting
November 19, 2018
2:00 p.m.
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ITEM NO. |
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(1) |
CALL TO ORDER AND ROLL CALL |
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President F. X. Crowley |
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Vice President Elizabeth Salveson |
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Commissioner Douglas S. Chan |
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Commissioner Kate Favetti |
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Commissioner Scott R. Heldfond |
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(2) |
REQUEST TO SPEAK ON ANY MATTER WITHIN THE JURISDICTION OF THE CIVIL SERVICE COMMISSION BUT NOT APPEARING ON TODAY’S AGENDA |
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(3) |
APPROVAL OF MINUTES - Action Item |
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Regular Meeting of November 5, 2018 |
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Recommendation: |
Adopt the minutes. |
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(4) |
ANNOUNCEMENTS |
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Announcement of changes to the agenda. |
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Other announcements. |
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(5) |
HUMAN RESOURCES DIRECTOR’S REPORT |
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(6) |
EXECUTIVE OFFICER’S REPORT |
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RATIFICATION AGENDA |
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All matters on the Ratification Agenda are considered by the Civil Service Commission to be non-contested and will be acted upon by a single vote of the Commission. There will be no separate discussion on these items unless a request is made; in which event, the matter shall be removed from the Ratification Agenda and considered as a separate item. Each individual addressing the Commission will be limited to a maximum time limit of five minutes for all items severed from the Ratification Agenda. |
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(7) |
Review of Request for Approval of Proposed Personal Services Contracts. (File No. 0390-18-8) – Action Item |
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PSC# |
Department |
Amount |
Type of Service |
Type of Approval |
Duration |
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47881-18/19 |
Airport Commission |
$3,000,000 |
Provide maintenance, support, and upgrades to the San Francisco International Airport (Airport) Ground Transportation Management System (GTMS). This includes hardware repair and replacement for GTMS subsystem components, such as Automated Vehicle Identification (AVI) readers, license plate recognition (LPR) cameras, and taxi Card Interface Devices (CIDs) for access control. This also includes software support and enhancements for the GTMS operator database, financial management system, vehicle tracking system and system interfaces. |
Regular |
6/30/2024 |
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40890-18/19 |
General Services Agency – City Administrator |
$1,500,000 |
Treasure Island holdings include a number of historic structures which may be impacted by redevelopment activities and require upgrades occurring on the islands. Vendor will provide specialized services on how to preserve or renovate these structures as well as to evaluate what auxiliary and access improvements may be necessary. |
Regular |
6/30/2025 |
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PSC# |
Department |
Amount |
Type of Service |
Type of Approval |
Duration |
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41932-18/19 |
Public Utilities Commission |
$4,374,527 |
The San Francisco Public Utilities Commission (SFPUC) provides retail water and sewer services to San Francisco, wholesale water to three Bay Area Counties, and power to customers in San Francisco. SFPUC’s Power Enterprise currently services approximately 3,500 electric customers throughout San Francisco and Moccasin, as well as 270 water, wastewater and gas customers located at Treasure Island using Able-Soft Utility Star Enterprise. On 5/28/2018, SFPUC issued a Request for Proposal (RFP PUC.PRO.0113) to replace SFPUC Power Enterprise’s current electric billing system with a turn-key billing system. The selected proposer was Enterprise Solutions Consulting LLC (ESC), who will design, code, and implement a new hosted electric billing system. The Project will consist of five major phases, summarized below. Phase 1 – Project Initiation and Planning During this phase, ESC will ensure guidelines, tasks, and activities are defined and completed before involving the full resources of the teams of ESC and SFPUC. Preparation will also involve the development of the project management plan. Phase 2 – Analysis and Design During this phase, each current business process will be analyzed and processed through design sessions commonly known as “Fit/Gap”. Based on the “Fit” and “Gap” results, a series of actions will be performed (i.e., configuration, business process change, design development etc.). The tasks identified I this phase are the joint responsibilities of the members of the ESC and SFPUC teams who will need to provide access to their staff with support from various Subject Matter Experts (SMEs). The tasks for this phase include: Configuration, Business Process Documentation; Mater Development List Preparation; and Data Conversation and IT Environment Strategizing. Phase 3 – Build Development and Testing This phase represents the most extensive time and effort portion of the project. It is during this phase that the project team performs the detail design, build, test, and rollout of the new system. As part of the Systems Development Life Cycle (SDLC), the phases of development are repeated iteratively. Using this approach, the teams start mapping the business requirements implemented to the proposed product modules and build small pieces of the system repeatedly until the system is integrated. Using this approach, errors are caught swiftly, quick wins are realized, and system integration is controlled and accurate. ESC’s technical resources will validate and gather respective information related to interfaces conversions, reports, and other technical aspects of project scope. The tasks for this phase include: Data Conversion; Interfaces; Configuration Tools, Algorithms User Exits and Extensions (Modifications) Training; and System Delivery. Phase 4 – Migration After the completion of all successful testing, the system will be ready for Go-Live. ESC will perform a readiness assessment that validates that the necessary components for Go-Live are complete and correct. The final Go-Live decision is made by the SFPUC based on the documented criteria developed in the Go-Live plan and accepted by SFPUC. Also during this phase, end-user training will be completed, with training validation performed during, up to, and after Go-Live. Phase 5 – Post Implementation Support This phase consists of the major technical and functional activities in which SFPUC and the Implementation team will engage after “Go-Live”. Typical post Go-Live issues that may arise after cutover to new systems will be addressed in this phase. Tasks include the following: routine maintenance and support, assistance with resolution of issues and problems as detected, revision and communication of procedures to the user community, and establishment of a help line support and workshops (as needed) for users in the field. |
Regular |
1/31/2026 |
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PSC# |
Department |
Amount |
Type of Service |
Type of Approval |
Duration |
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44148-18/19 |
Public Utilities Commission |
$2,000,000 |
The consulting team will provide the professional engineering services for the Yosemite Creek Daylight Project, a Phase 1 Sewer System Improvement Program (SSIP) Green Infrastructure Early Implementation Project. The Yosemite Creek Daylight Project consists of daylighting approximately 1,700 feet of Yosemite Creek between Bacon/Oxford streets and Wayland/University Streets to convey stormwater adjacent to, or within, the right of way and through McLaren Park. The scope of work will include professional engineering services to support project design and construction, including civil, geotechnical, structural, hydrologic, hydraulic modeling, engineering analysis, and landscape architectural services. The consultant will also provide geomorphology services related to creek channel design. In addition, the consultant will provide expertise on the design and construction of specialized green infrastructure technologies such as sub-surface capillary rise irrigation systems and alternative storage system. |
Regular |
1/31/2024 |
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49913-18/19 |
Public Utilities Commission |
$13,500,000 |
Provide a large variety of specialized health, safety and regulatory training by trainers with many years of experience who are licensed by the State and/or certified as appropriate. The San Francisco Public Utilities Commission (SFPUC) does not have the resources or expertise to provide such trainings of various topics to employees in various geographic areas at various timeframes. |
Regular |
1/31/2024 |
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44536-18/19 |
General Services Agency – Technology |
$9,500,000 |
The Department of Technology has projects underway in the areas of: upgrading Wide and Local Area Networks, migrating Telephony systems to the City’s new Cisco Call Manager, and moving Departments to new office spaces. The Department of Technology will also begin a project to migrate approximately 15 separate Contact Centers to a unified Enterprise Contact Center system. The awarded Supplier will provide project services for the upgrade, move, and migration project areas utilizing following phased structure: 1) Discovery and Analysis, 2) Planning, 3) Upgrade/Migration, 4) Post Go-Live support and training for handoff to City staff. Supplemental services include reviewing current systems and environments, designing new networks and systems, developing migration plans, configuring, installing, and testing new systems, moving and installing networks in new locations, providing support and training City staff on how to maintain and operate new systems. |
Regular |
12/31/2027 |
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42035-18/19 |
Public Health |
$2,000,000 |
Contractor(s) will provide studies to comply with the requirements of City Planning and the Joint Commission, and other regulatory agencies, which will include: assessment and feasibility studies of future uses for DPH buildings after the San Francisco General Hospital rebuild; future bond measures; Institutional Master Plan and Zuckerberg San Francisco General (ZSFG) Campus Master Plan updates; code advisory services related to regulatory compliance issues. |
Regular |
9/30/2021 |
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49336-18/19 |
Airport Commission |
$260,000 |
The contractor will provide training to the San Francisco Police Department – Airport Bureau (SFPD-AB) police service canines (K-9 unit) and their handlers on explosives detection in accordance with Transportation Security Administration (TSA) standards.
Department of Homeland Security - Transportation Security Administration (TSA) required. |
Regular |
6/30/2023 |
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PSC# |
Department |
Amount |
Type of Service |
Type of Approval |
Duration |
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42264-13/14 |
Juvenile Probation |
Current Approved Amount $260,000 Increase Amount Requested $40,000 New Total Amount Requested $300,000 |
The Ombudsperson is responsible for resolving grievances submitted by detained youth at Juvenile Probation Department (JPD) detention facilities. Contractor will serve as a neutral and independent agent who is a liaison between detainees, their parents/guardians and Department staff. When a youth files a grievance, contractor shall investigate and resolve through appropriate means including mediation between the youth and the Department and where appropriate shall recommend procedural changes as part of he recommended resolution grievance. |
Modification |
9/30/2020 |
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Recommendation: |
Adopt the report. Approve the request for proposed Personal Services Contracts; Notify the Office of the Controller and the Office of Contract Administration. |
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CONSENT AGENDA |
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All matters on the Consent Agenda considered by the Civil Service Commission will be acted upon by a single vote of the Commission. There will be no separate discussion on these items unless a request is made; in which event, the matter shall be removed from the Consent Agenda and considered as a separate item. Each individual addressing the Commission will be limited to a maximum time limit of five minutes for all items severed from the Consent Agenda.
Copies of all staff reports and materials being considered by the Civil Service Commission are available for public view 72 hours prior to the Civil Service Commission meeting and are located in the Civil Service Commission office at 25 Van Ness Avenue, Suite 720, San Francisco, CA 94102. |
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(8) |
Appeal by Daniel Boreen – Protest of Amended 7388 Utility Plumber Announcement Minimum Qualifications and Rejection of His Application for the 7388 Utility Plumber. (File No. 0285-18-4) – Action Item |
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Recommendation: |
Postpone to the meeting of December 3, 2018 at the request of appellant. |
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REGULAR AGENDA |
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Copies of all staff reports and materials being considered by the Civil Service Commission are available for public view 72 hours prior to the Civil Service Commission meeting and are located in the Civil Service Commission office at 25 Van Ness Avenue, Suite 720, |
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(9) |
Appeal by Lisa Rose of the Rejection of Her Application for Class 1446 Secretary II Examination. (File No. 0292-18-4) – Action Item |
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Recommendation: |
Adopt the report and deny Ms. Rose’s appeal. |
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(10) |
COMMISSIONERS’ ANNOUNCEMENTS/REQUESTS |
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(11) |
ADJOURNMENT |
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