CALL TO ORDER

3:32 p.m.

ROLL CALL

President Douglas S. Chan

Present

Vice President Gina M. Roccanova

Present

Commissioner Kate Favetti

Present

Commissioner Scott R. Heldfond

Excused (Notified Absence)

President Douglas S. Chan presided.

REQUEST TO SPEAK ON ANY MATTER WITHIN THE JURISDICTION OF THE CIVIL SERVICE COMMISSION BUT NOT APPEARING ON TODAY’S AGENDA  (Item No. 2)

None.

APPROVAL OF MINUTES  (Item No. 3)

Regular Meeting of March 7, 2016

Action:

Adopted the minutes.  (Vote of 3 to 0)

ANNOUNCEMENTS  (Item No. 4)

Item #8 postponed to the meeting of April 4, 2016 due to lack of quorum.

HUMAN RESOURCES DIRECTOR’S REPORT  (Item No. 5)

None.

EXECUTIVE OFFICER’S REPORT  (Item No. 6)

Michael Brown, Executive Officer, reported of some of the successful trainings done in the last month, one at MTA with their HR staff on learning what the Civil Service Commission is and does, helping them make decisions in terms of appointment processing.  Also, one at SEIU 1021, regarding some post referral information, it was a very welcome training session with their staff.

0092-16-8

Review of Request for Approval of Proposed Personal Services Contracts.

(Item No. 7)

PSC#

Department

Amount

Type of Service

Type of Approval

Duration

40273-15/16

Airport Commission

$1,000,000

The Monitor Dynamics Inc. (MDI) System provides measures for controlling access to the secured areas of the San Francisco International Airport (Airport or SFO) as required by Federal Transportation Security Regulation Par 1542- Inspection Authority (http://www.ecfr.gov/cgi-bin/text-idx?rgn=div5;node=49:9.1.3.5.10).  Contractor will provide MDI support services including proprietary communication software components, proprietary software interfaces to the computer aided dispatch system, and custom database implementation.

Regular

12/31/2021

43024-15/16

Children; Youth & Their Families

$6,500,000

The contractor(s) selected through this PSC will provide one or more of the following healthy food services to your people in the City and County of San Francisco: school year snacks, school year suppers, summer snacks, and summer lunches.  The school year period runs August-May, and summer runs June-August.  All meals will be prepared and distributed by the contractor(s) to numerous sites throughout the City.  The department currently estimates that more than a half million meals and snacks will be provided annually.

Regular

9/30/2021

47595-15/16

Environment

$280,000

San Francisco Department of the Environment (SFE) requires a contractor to provide Charter Bus transportation for the School Education Program’s environmental field trips for grades K-12 students.  This is a seasonal program that requires drivers for approximately 16 hours per week between the months of October and June.  The field trip sites themselves, due to the location and duration of the field trips, the buses need to stay on-site for the entire field trips.

Regular

10/31/2022

4049-11/12

Public Health

Current Approved Amount

$3,000,000

Increase Amount Requested

$1,750,000

New Total Amount Requested

$4,750,000

Provide a series of 1-4 hour (dependent on category of employment) motivational lecture based Service Excellence-Patient Satisfaction training sessions to Four categories of Academic Medical Center Staff at San Francisco General Hospital and Trauma Center (SFGH): 1) Frontline/Non-Management Clinical and Non-Clinical staff; 2) Clinical and Non-Clinical Managers and Supervisors; 3) Academic Physicians in Clinical Practice and 4) Graduate Medical Resident Trainees.  The proposed work will include a Train The Trainer Module in order to ensure a system for sustainability will be embedded within the hospital’s organizational culture at the end of the consultative engagement.

Scope Change:

This modification is for the inclusion of additional trainings in support of the service excellence projects currently underway within the Department of Public Health.  Additional trainings will focus on expanding the Kaizen and LEAN trainings (Toyota Production System) in support of the SFGH rebuild, roll out of the Affordable Care Act, and various service delivery integration initiatives underway within the Department.

Modification

6/30/2023

0092-16-8

Cont.

PSC#

Department

Amount

Type of Service

Type of Approval

Duration

4123-12/13

Department of Public Health

Current Approved Amount

$1,626,667

Increase Amount Requested

$282,033

New Total Amount Requested

$1,908,700

Contractor will provide nutrition education and support services, with the goal of transforming environments in order to make health eating and physical activity possible in a variety of settings including schools, community-based organizations, childcare settings, youth-serving environments and faith-based organizations.

Modification

9/30/2016

Speakers:

None.

Action:

Adopt the report.  Approve the request for proposed Personal Services Contracts; Notify the Office of the Controller and the Office of Contract Administration.  (Vote of 3 to 0)

0002-16-6

Appeal by Darin Conley of the Human Resources Director’s determination of insufficient evidence to sustain his complaint alleging: harassment and discrimination/disparate treatment based on his race, sexual orientation, and gender; and retaliation.  (Item No. 8)

March 7, 2016:

Commissioner Roccanova recused.

The Commission continued to the meeting of March 21, 2016 for deliberation and final action; closed for submission of additional information.

Speakers:

None.

Action:

Postpone to the meeting of April 4, 2016 due to lack of quorum.

SPECIAL ORDER OF BUSINESS – 5:00 p.m.

0443-15-1

Review of Public Comments from the November 16, 2015 Meeting with Additional Input from Sin Yee Poon, SEIU Local 1021 Representative for Possible Civil Service Commission Action.  (Item No. 9)

January 4, 2016:

Continued this item to a future meeting.

Speakers:

Michael Brown, Civil Service Commission

Susan Gard, Department of Human Resources

Sandra Eng, Civil Service Commission

0443-15-1

Cont.

Sylvia Alvarez-Lynch - The CSC and DHR have created an exclusionary, instead of inclusionary workforce, through the privatization of the city workforce via the hiring of Temporary and Permanent Exempt positions.  We have a workplace fertile with favoritism, nepotism, racism, ageism, corruption, mobbing and bullying.  Management is now using “It is not a good fit” to push out employees who do not look, speak and assume “ISIM” behavior patterns like they do.  DHR and the CSC do not follow nor enforce its own rules.  City employees now resort to suing the City to regain their jobs, reach large monetary settlements for wrongful termination, at the expense of the Tax Payers… the CSC and DHR employment system is broken.  In the 1980’s we did have a fair hiring system and it worked for everyone…resolution …proposes, is an independent State oversight committee who appoints community members who are or have been City workers.

Debbie Marcal- last time she spoke was November 16 and …paid dearly for that, she was reassigned from probation over back to foster care for no cause, …had retaliation, harassment since she is been back,…told she is not allow to (speak with) any of her co-workers only to her supervisor and worst is that the acting program manager decided to do her performance evaluation and …gave…a poor one in …her record, now …black listed from getting …any promotions …Rule 109.11.3 that states “An employee must meet the minimum qualifications for the position in order to be eligible for status.”,…not just the 2917 applications but also a few of the hiring manager positions, …put in …class substitution, and that is one of her concerns…file(d) with the Human Service Director and Labor Management …complaints of federal and state violations …HIPPA, 4^th  and 14^th amendment violations…Ethics Commission …are willing to look into that as well.

Ann Ling - …black listing …it is still going on…we are talking about patterns…about behavior…there is no consequences for management to make decisions that …violated the contract, they reassigned people, they hand pick people…if you speak up, you can’t ask questions,… I would like to see something done about that because it is very stressful to come to work every day to face that kind of harassment, that kind of bulling…I am being black listed for asking a question or to file a grievance because of Union activity.  She is a shop steward so she has become voices for a lot of coworkers that are afraid to address that, so I am bringing it to you that this is still going on that the person that is doing that is that Acting Section Manager and her name is Juliet Halverson.

0443-15-1

Cont.

Sin Yee Poon - …four themes …managers hire people without process into…temp exempt positions, …keep them in the positions…to hold the slot for them…wait for the eligible list to expire, and …give them the opportunity to …test for that position and …give them multiple opportunities…There is an issue of not been notified… (of)…changes, …lower the MQs and didn’t notify folks so they weren’t able to protest, …lack of information, … Patrick …was instructed to inform the applicants …to file a protest …before they leave the building, …misinformation …people not able to protest.  …third …too much discretion,…with MQs, …telling people that they need additional requirements …to apply…special favors…special testing for people, …Sheriff’s Office where they did …special testing for two people…going out-of-town… special favors for certain pre-selected individuals…discretionary issues…personnel handling the test…they are not personnel and they are not objective…Lack of transparency…black listing or discrimination…hiring folks that look like them or speak like them…

Dr. Derek Kerr - The article in the West Side Observer …mentioned about the Nursing Challenge, wanted to make sure the Commissioners did in fact received it and also hoping DHR got it as well.  He can submit again, since it is something good to consider, there is no violation but there is an imbalance, a marked imbalanced and is the kind of thing that the Commission needs to keep in mind, people can follow the rules but something is really wrong.

Jose Serrano - …favoritism is causing the programs to hire people that are less than qualified …making the program go down.  , when you don’t have a supervisor or a manager that knows the program or knows what they are doing (it) is causing the workers to look bad, because they are giving favoritism to friends, family members that don’t know the program, then it makes it harder for people, for people who are actually testing and getting higher scores to be motivated to do it; some people decided what is the point doing it if I am not going to get selected and if you speak up then what happened is that you get black listed, then people stop talking to you even in your program because they know that if they are guilty by association, so …they start harassing them as well as direct and indirect retaliation for speaking up. 

Action:

Accept the Executive Officer’s report and provided the following direction to staff based on their discussion for a soon as possible future meeting:

1) Provide a cross referenced comprehensive spreadsheet of the issues identified from the various reports– working off Ms. Poon’s list;

2) Provide the status of each issue and the outcome: if there were findings and/or further action needed.

3) Proceed with inspections for the newly raised issues.

4) Review the use of Temporary Exempt appointments and the complaints to identify if the findings show any patterns requiring review of policies.  (Vote of 3 to 0)

(10)

COMMISSIONERS’ ANNOUNCEMENTS/REQUESTS

None.

(11)

ADJOURNMENT

5:42 p.m.