Employees’ Retirement System

 

Employees’ Retirement System

We secure, protect & invest City Employee pension funds.

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Strategic Plan Highlights

Educate Employees about Retirement Planning & Options
  • Residents and families that thrive
  • Excellent City Services

Educate Employees about Retirement Planning & Options

  • Promote a unified Retirement Readiness message that requires City employees to consider both defined benefit (SFERS) and voluntary deferred compensation (SFDCP) plans.
  • Target campaigns to City employees about retirement planning.
  • Enhance education and outreach geared toward new and mid-career City employees.

 

Enhance Member Experience Through Self-Service Website
  • Residents and families that thrive
  • Excellent City Services

Enhance Member Experience Through Self-Service Website

  • Continue to expand secure retirement transactions available 24/7.
  • Expand educational content available to City employees 24/7.

 

Enhance Service Quality & Responsiveness
  • Residents and families that thrive
  • Excellent City Services

Enhance Service Quality & Responsiveness

  • Measure and report accuracy, efficiency, and timeliness of retirement services operations.
  • Increase operational efficiency through implementation of enterprise content management initiative and in-house quality assurance program.

 

Support a Qualified & Sustainable Workforce
  • Residents and families that thrive
  • Excellent City Services
  • A City and Region Prepared for the Future

Support a Qualified & Sustainable Workforce

  • Support leadership development program and activities.
  • Develop succession plans to ensure knowledge base remains strong.