Public Utilities Commission
Public Utilities Commission
We provide high quality, efficient, and reliable water, power, and wastewater services in a manner that sustains the resources entrusted to our care.
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Residents and families that thrive
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Clean, safe and livable communities
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A diverse, equitable and inclusive city
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Excellent city services
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A city and region prepared for the future
Strategic Plan Highlights
Provide Reliable Service & Well-Managed Assets
Provide Reliable Service & Well-Managed Assets
- Deliver reliable, 24/7 services to our customers by investing in our water and sewer infrastructure and optimizing our operations.
- Ensure our ability to mitigate, respond to and recover from threats and disasters.
Achieve Organizational Excellence
Achieve Organizational Excellence
- Develop a department-wide management framework to achieve efficiency and accountability.
- Improve the system and culture of safety management.
Build a Workforce that Reflects the Communities we Serve
Build a Workforce that Reflects the Communities we Serve
- Position our agency as an employer of choice through fostering career pathways for employees and promoting opportunities for our community.
- Develop a competency-based approach to workforce planning and management.
Maintain Financial Sustainability
Maintain Financial Sustainability
- Develop a long-range financial plan to identify current and future funding needs.
- Ensure rates are fair, equitable, affordable, and meet policy goals.
Foster Trust & Engagement with Stakeholders
Foster Trust & Engagement with Stakeholders
- Build long-term and inclusive community partnerships.
- Improve awareness and understanding of our mission, vision, and values.
Lead as Environmental Stewards
Lead as Environmental Stewards
- Sustainably manage natural resources and systems to protect the people, environment, and ecosystems that we affect.
- Develop a consistent and comprehensive approach to mitigate and adapt to climate change.