Board of Appeals
Board of Appeals
We provide the public with a fair and efficient forum to resolve disputes and voice concerns over City decisions on a wide range of permits, licenses, and other entitlements.
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Residents and families that thrive
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Clean, safe and livable communities
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A diverse, equitable and inclusive city
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Excellent city services
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A city and region prepared for the future
Strategic Plan Highlights
Support Residents to Engage in City Decisions
Support Residents to Engage in City Decisions
- Support inclusiveness, transparency and accountability through identifying new methods to communicate our mission and decisions to the broader public.
- Offer more ways for the public to participate in public hearings.
- Collaborate to create a centralized permit tracking system and streamline the appeal filing process.
- Make historical appeal information and annual reports available to the public.
Measure Service Quality & Performance
Measure Service Quality & Performance
- Improve the appeal tracking system and assess the public’s experience filing appeals.
Deliver Consistent, Convenient & High-Quality Services
Deliver Consistent, Convenient & High-Quality Services
- Expand cross-training, professional development, and promotional opportunities for staff as a way to improve job satisfaction and organizational performance.