Real Time Captioners
Richard A. Walker (Authorized Vendor)
Voice: (510) 525-3327;
TTY: N/A;
E-mail: rawalker@pacbell.net;
URL: N/A
Rates upon request
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Laura Brewer & Associates (Authorized Vendor)
49 Lyell St., Los Altos, CA 94022
Voice: (650) 949-1900 (Laura: (925) 938-3821 (Terri);
TTY: N/A; Fax: (650) 949-1961;
E-mail: laura@quicktext.com;
URL: www.quicktext.com
Rates
Call for a quote; weekend & evening rates are higher
Travel Expenses
One hour prior to assignment is charged
Procedures
Amount of Notice: Call ASAP; dependent upon availability;
24/7 Service: Yes, including weekends;
Emergency Service: Yes;
Cancellation Policy: 48 Hours
Types Of Captioning
Onsite & Remote (on online service as of yet)
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Katherine Baca (Authorized Vendor)
110 Gardenside #502
San Francisco, CA 94131
Voice: (415) 279-7195;
TTY: N/A;
Fax: N/A;
E-mail: bacakitty@aol.com;
URL: N/A
Rates upon request
Travel Expenses
Parking fee; Out-of-Bay Area: $.33/mile
Procedures
Amount of Notice: As far advance as possible;
24/7 Service: Yes;
Emergency Service: Yes, if available;
Cancellation Policy: 48 Hours
Types Of Captioning
Onsite only
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Audrey Maloney (Authorized Vendor)
Voice: (415) 531-4502
E-mail: audreymaloney100@gmail.com
URL: N/A
Rates upon request
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Walnut Creek Steno-Captioning (Authorized Vendor)
Lee McCarthy
Voice: (925) 295-0331
E-mail: wcstenocap@aol.com
leemcc3@aol.com
URL: N/A
Rates upon request
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Captioning Agency Professionals (CAP)
6031 Girvin Dr., Oakland, CA 94611
Voice: (510) 530-3989;
TTY: N/A;
Fax: (510) 530-4130;
E-mail: captioning@earthlink.net;
URL: N/A
Rates upon request
Onsite only
Caption Colorado
5690 DTC Blvd., Suite 500W, Greenwood Village, CO 80111
Voice: 800-775-7838 (*8AM MT - 5PM MT);
800-590-4197 (24/7 Emergencies only);
800-590-4103 (Extended Hours - Technical Support only);
TTY: N/A;
Fax: 720-489-5664;
URL: www.captioncolorado.com
Rates
Rates vary; call for a quote
Travel Expenses
No mileage or travel time
Procedures
Amount of Notice: Anytime - can provide coverage for almost all last minute requests;
24/7 Services: Yes;
Emergency Services: Yes;
Cancellation Policy: 24-hour cancellation notice
Types Of Captioning
Remote & Online Captioning; English; English-Spanish; Spanish-Spanish captioning available; can also do video/TV captioning
CaptionsOnline
14895 14th Street, San Leandro, CA 94577
Voice: (707) 476-8737;
TTY: (707) 476-8735;
Fax: (707) 476-8575;
E-mail: jennifer.aggeler@dcara.org;
URL: www.captions-online.org
Rates upon request
Types Of Captioning
Online only (the customer provides a laptop, speakerphone ormicrophone, and Internet connection); will soon provide video captioning
CART
P.O. Box 20278, Castro Valley, CA 94546
Voice: (510) 888-9825;
TTY: N/A;
Fax: (510) 885-1070;
E-mail: jenniferrod@compuserv.com;
URL: N/A
Rates upon request
Travel Expenses
Yes, contact to inquire for info.
Procedures
Amount of Notice: ASAP;
24/7 Service: no;
Emergency Service: Maybe;
Cancellation Policy: the Day of the Job
Types Of Captioning
Onsite only
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PeopleSupport Rapidtext, Inc. (Authorized Vendor)
1100 Glendon Avenue, Suite 1250
Los Angeles, CA 90024
Voice: (310) 824-6200;
(949) 399-9200
E-mail: rtodd@rapidtext.com;
URL: www.rapidtext.com
Rates
Call for a quote; single event costs more than high volume meetings (e.g., city council meetings) and educational assignments
Travel Expenses
N/A (services provided through the Internet/audioline)
Procedures
Amount of Notice: 72 Hours;
24/7 Service: Yes;
Emergency Service: Yes, if possible;
Cancellation Policy: Depends on service
Types Of Captioning
Onsite (for Southern California only); remote and online
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Vitac (a division of Worldwave Corp.)
4605 Lankershim Blvd., Ste 250, North Hollywood, CA 91602
Voice: 800-528-4822; (818) 755-0410;
TTY: (818) 295-2490;
Fax: (818) 755-0411;
E-mail: lorelee-w@vitac.com;
URL: www.vitac.com
Rates upon request
Travel Expenses
N/A (services provided through the Internet/audioline)
Procedures
Amount of Notice: no minimum notice; one-day notice accepted;
24/7 Service: Yes;
Emergency Service: Yes, based on availability;
Cancellation Policy: within 48 hours--charged 50% of event rate; within 24 hours, charged 100%
Types Of Captioning
Remote & Internet; English & Spanish captioning