CALL TO ORDER

2:01 p.m.

ROLL CALL

President Jacqueline P. Minor

Present

Vice President Kate Favetti

Present

Commissioner Douglas S. Chan

Present

Commissioner F. X. Crowley

Present

Commissioner Elizabeth Salveson

Present

President Jacqueline P. Minor presided

0024-22-1

Resolution Making Findings to Allow Teleconferenced Meetings Under California Government Code Section 54953(E).

Action:

Adopted the report.  (Vote of 5 to 0)

REQUEST TO SPEAK ON ANY MATTER WITHIN THE JURISDICTION OF THE CIVIL SERVICE COMMISSION BUT NOT APPEARING ON TODAY’S AGENDA.  (Item No. 3)

None.

APPROVAL OF MINUTES (Item No. 4)

Regular Meeting of February 7, 2022 – 2:00 p.m.

Action:

Adopted the Minutes.  (Vote of 5 to 0)

ANNOUNCEMENTS  (Item No. 5)

None.

HUMAN RESOURCES DIRECTOR’S REPORT  (Item No. 6)

Carol Isen, Human Resources’ Director provided an update to the Mayor’s emergency proclamation, 3^rd and 37^th supplement.  This has to do with delegating authority to the Department of Human Resources (DHR) Director under specific circumstances to waive Civil Service Rules and Charter provisions to hire in direct response to the Covid-19 emergency. Under the Human Resources Director’s authority, DHR has hired 510 employees under the 3^rd and 37^th supplement.  There are largely in the Department of Public Health and in Covid Command Center.  We have secured documentation of the selection procedures that were used and will retain those records.

EXECUTIVE OFFICER’S REPORT (Item No. 7)

Sandra Eng, Executive Officer, thanked the staff at SFGovTV, City Hall Media Services, and the Department of Human Resources IT for their assistance in preparing and supporting the Civil Service Commission for the first hybrid meeting.

0025-22-8

Review of Request for Approval of Proposed Personal Services Contracts.
(Item No. 8)

PCS

Department

Amount

Type of Service

Type of Approval

Duration

41697-21/22

Airport

$1,700,000

The San Francisco International Airport ("Airport") requires maintenance services and as-needed repairs on Automated Security Lanes ("ASLs") that are currently installed at the security checkpoints in Harvey Milk Terminal 1. The Contractor is required to perform preventive maintenance services, including repairing and replacing mechanical and electrical components on an as-needed basis, document system conditions, and provide system health monitoring reports.

Regular

3/31/2025

46141-21/22

City Administrator

$4,000,000

Outreach and education to San Francisco’s low-wage, immigrant, and precariously-employed workers regarding their rights at work. Outreach and education will focus on San Francisco’s local labor laws, including the Minimum Wage, Paid Sick Leave, Health Care Security, Family Friendly Workplace, Fair Chance, and Formula Retail Employee Rights Ordinances and additional laws passed during the contracting period. Services to be provided include participation in public events, classes and other activities, holding workshops, conducting one-on-one consultations, identifying potential wage theft violations, and referring or resolving labor law complaints.

Regular

6/30/2027

45225-21/22

Elections

$154,455

The Department of Elections currently owns 9 units of OPEX Model 72 letter extractors and 9 units of OPEX letter joggers. These equipment are critical to processing vote-by-mail envelopes received during elections. These equipment need routine service to function normally. The Department is looking to negotiate a five year equipment maintenance contract with OPEX to perform this routine standard service.

Regular

6/30/2027

40826-21/22

Public Utilities Commission

$450,000

Maintenance and testing of existing Automatic Transfer Switches (ATS) and Manual Transfer Switches (MTS) at various East Bay and West Bay Water Supply and Treatment Facilities. This contract is for maintenance and testing of sixty-four (64) ATS and MTS for two (2) years with an estimated cost of $450,000.

Regular

6/30/2024

44403-21/22

Public Utilities Commission

$1,000,000

The San Francisco Public Utilities Commission (SFPUC) seeks a qualified communications consultant to assist with several critical community outreach campaigns that will bring important information to the public. Those campaigns will include outreach for the Community First Bill Relief program, the grand opening of a new Southeast Community Center, the water conservation campaign, and clean energy customer programs. Services are being sought to assist the Communications Department with peak workloads during multiple, overlapping campaigns, and also to assist with advertising placement where up front payment and/or credit card payment is needed. All SFPUC outreach projects will have a special focus on reaching at risk and underserved communities and will require tactics and strategies which are culturally competent and prioritize equitable communications. The consultant will assist the SFPUC with placement of ads as well as with strategy and design services as needed.

Regular

1/1/2026

48473-21/22

Public Utilities Commission

$8,000,000

4 Contracts at $2,000,000 each. The San Francisco Public Utilities Commission (SFPUC), Power Enterprise, seeks a professional services consultant to assist with power operations support on an as-needed basis. Tasks will include assisting in the development of an Integrated Resources Plan (IRP) and the design and implementation of ongoing IRP review. The consultant will also provide support in risk management, settlements, power scheduling, and trading. The SFPUC would also like to utilize the consultant’s expertise in business and strategic planning for both the publicly-owned utility (POU) functions and community choice aggregation (CCA) processes.

Regular

6/30/2027

PCS

Department

Amount

Type of Service

Type of Approval

Duration

48034-21/22

Public Health

$5,000,000

The contractor(s) will provide encoder software for use in the San Francisco Department of Public Health Epic electronic health record and standalone use. The contractor will perform Health Information Management (HIM) coding of inpatient and outpatient procedural coding including, Medicare Severity-Diagnosis Related Groups (MS-DRG) and All Patients Refined-Diagnosis Related Groups (APR -DRG) reimbursement formulary, Ambulatory Payment Classification (APC) core grouping calculations and other payer formulary calculations, and clinical documentation integrity (CDI). The software also supports standard and customer user defined reporting. The value of this request covers estimated costs for licensing, maintenance, and related professional services such as training and consultation.

Regular

12/31/2028

49676-21/22

Public Health

$250,000

The vendor will provide Specialty Pharmacy administration services. The vendor will handle the end-to-end administrative efforts around pharmacy network contracting, implementation, limited distribution drug access, replenishment, claim qualification, reporting, accounting, and continued network optimization. The covered entities include one disproportionate share hospital and several Department of Public Health community health centers with contract pharmacy arrangements.
The vendor will:

-Administer coverage for all 340B specialty prescriptions written for SFDPH patients seen by SFDPH medical, dental and behavioral health care providers.
-Implement and place into production a 340b specialty pharmacy network that addresses all required interfaces.
-Possess the ability to verify 340B patient eligibility for each submitted claim, utilizing HRSA patient definition requirements.
-Screen for appropriate patients using an electronic system per HRSA 340B patient definition and provide processes to place Wholesaler order(s), track receipt, and monitor
for compliance to 340B requirements.
-Complete replenishment reconciliation within 90 to 120 days of the date when a claim was qualified.
-Provide reports and tools to assist covered entity with audits, financial performance, and identify optimization opportunities of the program.

-Develop a Comprehensive Specialty Pharmacy Network which includes major and independent Specialty Pharmaceutical providers.

-Add local specialty pharmacies.
-Ensure pharmacies within the network comply with Federal and State laws.

-340B Compliant claims qualification process: will utilize logic to check data for 340B patient, provider, and claims eligibility, accumulate quantities dispensed to full
package sizes according to covered entity, provide an interface for pharmacy orders, track purchase history to ensure an audit trail, provide reporting tools for 340B
optimization, capture of high-value prescriptions, auditing, and investigations.

-Support with continuous collaborations with the wholesaler to expand access to limited distribution drugs.
-Support with continuous monitoring of specialty pharmaceuticals price catalogue to ensure 340B pricing is assigned to all products.

-Program administration: implementation, replenishment, auditing, accounting, compliance, prescriber optimization, network optimization, and financial performance via quarterly business reviews.

-Provide step by step qualifications logic to account for encounters by SFDPH patients-of-record presenting SFDPH provider generated prescriptions.

The requested dollar amount of this PSC is an estimate based on the currently known fixed program costs and an estimated allowance for processed claims. If the program is successful, it is anticipated that the proceeds generated from the service will fund this contract either through contractual offsets and credits, or revenue generated for the Pharmacy department.

Regular

1/31/31

PCS

Department

Amount

Type of Service

Type of Approval

Duration

41036-14/15

Airport

Current Approved Amount

$37,000,000

Increase Amount Requested

$30,000,000

New Total Amount Requested

$67,500,000

The San Francisco International Airport (Airport) Finance Division has a need to set up reimbursement agreements with firms to provide credit and/or liquidity facilities to have access to financial institutions that will provide short term financial loans to the Airport Commission (AC). The financial loans are necessary to ensure that the Airport's variable rate bonds are issued at the lowest possible interest rate.

Regular

12/31/2026

44655-13/14

Airport

Current Approved Amount

$7,500,000

Increase Amount Requested

$300,000

New Total Amount Requested

$7,800,000

Contractor will provide engineering support services for airfield projects at San Francisco International Airport (SFO), including, but not limited to: special design services, studies, surveys and reports for projects in the planning and design development phases. Anticipated tasks include general, civil, electrical, mechanical, and utility engineering as related to airfield design. Engineering support for airfield improvement projects are required for runway, taxiway, apron, infield, and roadway pavements; underground infrastructure; industrial waste, sewer, and drainage pump stations; and telecommunication and high voltage infrastructure.

Modification

6/30/2025

42510-20/21

City Administrator

Current Approved Amount

$134,000

Increase Amount Requested

$166,000

New Total Amount Requested

$300,000

SF311 is the central point of intake for requests from the public. Over 60% of the requests are submitted directly through web or mobile applications. These self-service requests have a higher error rate than those created through phone calls to SF311 Customer Service Representatives. However, the public’s use of automated processes is continuing to increase. Vendor will provide a Request Routing and Categorization Service to improve the accuracy of requests routed to departments for resolution. The vendor will create an analysis service that will compare new requests to years of historical requests to validate the service type and correct work queue based on historical trends. The Service will receive information from SF311 and respond, in real time, with suggested routing and categorization of the request.

Modification

12/31/2025

43482-19/20

City Administrator

Current Approved Amount

$2,000,000

Increase Amount Requested

$4,000,000

New Total Amount Requested

$4,000,000

Parking garage operation and management, maintenance of facility, valet parking and collection of parking fees at five parking garages and lots owned by the Real Estate Division. The locations consist of transient and monthly parking for vehicles. The locations are used by the public and City staff.

Modification

5/31/2027

49312-15/16

City Administrator

Current Approved Amount

$2,670,000

Increase Amount Requested

$1,330,000

New Total Amount Requested

$4,000,000

The contractor will provide consulting services for the modification and customization of Customer Relationship Management (CRM) proprietary software used to manage the City’s service requests. When required, vendor services assist City staff extend the functionality of the application while training staff to make additional improvements.

Modification

12/31/2025

PCS

Department

Amount

Type of Service

Type of Approval

Duration

32756-19/20

Economic and Workforce Development

Current Approved Amount

$320,000

Increase Amount Requested

$450,000

New Total Amount Requested

$770,000

The Office of Economic and Workforce Development (OEWD) is seeking nonprofit organizational development consultants to support the City's Nonprofit Capacity Building program. The selected consultants will guide organizational diagnostic assessments, provide business counseling and identify capacity-building resources including service providers and/or training services. Specifically, OEWD is seeking consultants with expertise in one or more of the following areas, as they relate to nonprofit capacity building: a. Organizational needs assessment & market analysis b. Strategy, vision & impact c. Leadership coaching d. Fund development & resource generation e. Board development f. Equity, diversity & cultural competence g. Staff recruiting, development and retention h. Financial planning, budgeting, oversight & operations i. Succession planning j. Risk assessment k. Organizational design & change management l. Mergers and strategic restructuring m. Evaluation and infrastructure for ongoing program & organizational assessment n. Volunteer management o. Technological infrastructure p. Nonprofit establishment and formation q. Industry specific expertise (i.e. economic development, workforce, arts, education, etc.) ​

Modification

6/30/2026

4056-13/14

Public Library

Current Approved Amount

$1,175,000

Increase Amount Requested

$500,000

New Total Amount Requested

$1,675,000

A. Concise description of proposed work: BiblioCommons is a “Software as a Service” solution to deliver a “social discovery” experience and a much improved search to public library Catalog users. “Social discovery” allows users to comment on materials in the collection. BiblioCommons employees will review comments flagged by users and implement next steps, which may include notification and removal.

Modification

4/30/2025

41789-17/18

Public Library

Current Approved Amount

$58,000

Increase Amount Requested

$47,160

New Total Amount Requested

$105,160

Link+ is a consortium of more than 55 public and university member libraries in California and Nevada that freely share 18 million books, providing patrons with a wealth of resources that requires no physical expansion of the member libraries, San Francisco Public Library is one of the libraries participating in the Link+ Consortium. The scope of services to be contracted out is for courier services for the daily pickup from and delivery to Link+ member libraries of bibliographic materials, including books, articles, and microfilm/microfiche. Contractor shall also provide overnight delivery service between all participating California and Northern Nevada libraries and two-day service between all participating Southern Nevada libraries. San Francisco Public Library's patrons rely on this service.

Modification

12/31/2023

38995-19/20

Sheriff

Current Approved Amount

$83,970

Increase Amount Requested

$29,700,

New Total Amount Requested

$113,670

Kanopi Studios to provide ongoing support for the Public Website of the San Francisco Sheriff's Office.

Modification

6/30/2023

4126-12/13

Public Works

Current Approved Amount

$20,558,000

Increase Amount Requested

$0

New Total Amount Requested

$20,558,000

DPW is seeking two qualified teams of A/E consultants to provide architectural engineering design and construction support services for the new Office of Chief Medical Examiner (OCME) Facility and Forensic Services Division & Traffic Company (FSD/TC) Facility. The two contract amounts are approximately $5,120,000 and $15,438,000 for the OCME and FSD/TC facilities respectively.

Modification

10/01/2022

PCS

Department

Amount

Type of Service

Type of Approval

Duration

30326-18/19

Public Works

Current Approved Amount

$90,000

Increase Amount Requested

$45,000

New Total Amount Requested

$135,000

Professional services will be charged by Nordsense at $175/hr rate. Examples of work include upload of historical can data into the Nordsense Platform; development of additional use of the 311 API (Application Programmer Interface); development of any integrations between Nordsense and SFPW (San Francisco Public Works).

Modification

08/09/2023

PCS

Department

Amount

Type of Service

Type of Approval

Duration

40494-19/20

Police

Current Approved Amount

$1,065,000

Increase Amount Requested

$557,440

New Total Amount Requested

$1,622.440

The contractor will provide maintenance and support of the San Francisco Police Department's (SFPD) Body Worn Camera (BWC) System, a law enforcement video data infrastructure with 2200 deployed units. Contracting staff will maintain and support the BWC eco-system of cameras, charging stations, fiber ring network, Azure cloud for evidence, evidence management through the portal and user/device management, desktop and mobile applications for uploading/tagging of metadata, and integrations with Computer Aided Dispatch for Records Management System.

Modification

02/26/2023

0214-21-7 

Request for Hearing by Therese Becker on Her Future Employment Restriction with the City and County of San Francisco.  (Item No. 14)

Speakers:

Rebecca Do, Department of Public Health

Therese Becker, Appellant

Action:

Adopted the report and denied the appeal.  Future employment restriction: Non-Permanent Ban for three (3) years to any position that handles confidential information.  (Vote of 4 to 1; Commissioner Chan dissented)

0111-21-7

Request for Hearing by Angela Teodosio on Her Future Employment Restriction with the City and County of San Francisco.  (Item No. 15)

Speakers:

Rebecca Do, Department of Public Health

Ellen Mendelson, Attorney for Appellant

Angela Teodosio, Appellant

Action:

Adopted the report and denied the appeal.  Future employment restriction: Non-Permanent Citywide Ban for two (2) years from today’s action.  (Vote of 5 to 0)

Public comment on all matters pertaining to Items #17 and #18.  (Item No. 16)

None.

Vote on whether to hold Item #18 in closed session.  (Item No. 17)

Action:

The Commission voted to hear the item # 18 in Closed Session.  (Vote of 5 to 0)

Hybrid Closed Session started at 5:55 p.m. virtually using Cisco WebEx and present at City Hall – Room 400 and the following individuals were present:

President Jacqueline Minor

Vice President Kate Favetti

Commissioner Douglas S. Chan

Commissioner F.X. Crowley

Commissioner Elizabeth Salveson

Amalia Martinez, Department of Human Resources

Carol Isen, Department of Human Resources

Appellant

Department Representative

Department Representative

Rikki De Wit, Department of Human Resources

Jennifer Burke, Department of Human Resources

Lisa Powell, City Attorney

Jennifer Bushman, Civil Service Commission

Sandra Eng, Civil Service Commission

Lizzette Henríquez, Civil Service Commission

Closed Session ended at 6:23 p.m.

The Commission voted to disclose the action but not the discussion held on Item #18.  (Vote of 5 to 0)

Basis for Closed Session: Personnel Exception (Gov. Code § 54957(b)(1), Admin Code § 67.10(b); Peace Officer Confidentiality Statutes (Penal Code §§ 832.5, 832.7, 832.8))

0207-21-6

Closed Session – Appeal of the Human Resources Director’s Determination to Administratively Close Appellant’s Complaint of Discrimination.  (Item No. 18)

Action:

Adopted the report, upheld the decision of the Human Resources Director and denied the appeal.  (Vote of 5 to 0)

Reconvened in Open Session at 6:35 p.m.  Vote to elect whether to disclose any or all discussions held on Item #18 in closed session (San Francisco Administrative Code Section 67.12 (a))
(Item No. 19)

Action:

The Commission voted not to disclose discussions held in Closed-Session and to disclose the action.  (Voted 5 to 0)