SF 311 - 24x7 Customer Service Center

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Please note:

• Some users may get an error when they click "Check Status." Clicking a second time usually resolves the problem.
• A request submitted anonymously cannot be tracked online. 
• Twitter users should use their "TwitterID@twitter" (no .com) as the email address to check their requests.
• Service request status shows either 'open' or 'closed' only. 
• To follow up or close your existing service request, please call 3-1-1 (24 hours a day, 7 days a week, 365 days a year).