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SF 311 - 24x7 Customer Service Center

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Welcome to the
San Francisco 311 Customer Service Center!

One Call Does It All - City Services Simplified
24-hours a day, 7 days a week, 365 days a year


 

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The City and County of San Francisco established 311 to provide an easy-to-remember telephone number that connects residents, businesses, and visitors to highly-trained Customer Service Representatives ready to help with general government information and services.

Dial 3-1-1 toll free within San Francisco (for TTY, press 7 after calling)
From outside San Francisco, dial (415) 701-2311 (for TTY, press 7 after calling)
TTY direct line (415) 701-2323

 CV Oct 2008

311 Call Volume and Performance November 2008 (PDF)
Service Request Volume (PDF)
Service Requests by Neighborhoods (PDF)
Frequently Requested Info (PDF)

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