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San Francisco Planning Department
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FREQUENTLY ASKED QUESTIONS |
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Generally, the Planning Department is responsible for regulating the type and scale of land use activities that may take place at a given location. The Planning Department, through the Planning Code and Zoning Maps, places limits on these activities and the overall dimensions of the structures in which they occur. This is accomplished through establishment of controls such as maximum dwelling unit densities, restrictions on allowable commercial uses by zoning district and by building story, establishment of maximum building heights, rear yard, open space, and parking requirements. The DBI is responsible for all structural and life safety concerns in the construction, demolition or alteration of buildings including, but not limited to, matters such as electrical and plumbing permits, HVAC systems, Title 24 energy standards and handicapped access pursuant to the Americans with Disabilities Act (ADA) requirements. If you have a pending building permit under review, information about its status may be obtained either at the Department of Building Inspection (DBI) 558-6088 or at the Planning Information Counter (PIC) of the Planning Department 558-6377. If you are interested in the status of a Planning Department authorization other than a building permit, e.g. a Variance or Conditional Use authorization you may call the PIC. However, when you know the staff member who is currently reviewing your permit, at either DBI or the Planning Department, you should call that individual directly. If you need to contact individual staff at the Planning Department, all planners names, phone numbers and email address are available at the staff contacts page.
As is explained in more detail in our introduction page, the zoning regulations of the City Planning Code establish the uses that are allowable on any property in the City and County of San Francisco. If you want to know what is allowed on a site, including whether you may operate a particular business, call the Planning Information Counter (PIC) at 558-6377 and they can answer your questions. The phone number for information regarding business licenses is provided below.
Violations related to construction or remodelling being done without a permit or beyond the scope of an authorized building permit should be referred to DBI at 558-6096. Violations of the Planning Code, relating to such topics as illegal uses, e.g. possible illegal dwelling units or commercial uses in residential properties, or illegal signage, parking, or violation of conditional use or variance conditions of approval can be called in to the Planning Information Counter at 558-6377. The Planning Department can provide a precise description of property dimensions. The Maps and Surveys Bureau of the Department of Public Works 554-5810 can provide the same information for streets and sidewalks. This information may be used by concerned parties to establish property boundaries. This information may be needed to address disputes regarding responsibility for fences or retaining walls along or near property lines, as discussed further below. Alternatively, a professional surveyor may be employed to establish the location of property boundaries. Often it is not clear whether a fence is on one property or another. The methods described above for establishing property line boundaries may be used to establish on which property the fence is located. If it is clearly only on one property, that property owner owns the fence and is responsible for maintenance to the extent they choose to maintain and/or replace them. If an owner of a fence chooses, a fence need not be replaced because fences are not required. If the location of a fence relative to property lines is unknown, property owners sharing the fence or wall are free to share the costs of maintenance. If there is dispute about the nature of agreements made concerning a property line fence, as well as similar "good neighbor" conflicts, the parties may contact the Community Boards of San Francisco at 920-3820 for assistance in resolving the dispute.
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