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FOR IMMEDIATE RELEASE:
Tuesday, March 13, 2007
Contact: Mayor’s Press Office
415.554.6131
*** PRESS STATEMENT ***
MAYOR NEWSOM ANNOUNCES REMOVAL OF FEE FOR ONLINE PAYMENT OF PARKING CITATIONS
$2.75 credit card fee removed in order to ease online payment of citations
San Francisco, CA - Mayor Gavin Newsom today announced that residents and others with San Francisco parking tickets would no longer be charged a fee when paying their parking citations on line. Mayor Newsom requested the removal of the fee that previously was charged per ticket to individuals paying their citations on line.
The removal of the fee is just one of the customer service improvements made recently by the Department of Parking and Traffic to make dealing with parking citations faster and more efficient. Among these improvements was the implementation of a new Q-Matic system at the Howard Street offices of DPT, where wait times have dropped to an average of nine minutes per customer.
Mayor Newsom, who has focused on improving customer service at the Department of Parking and Traffic, said "Paying your parking tickets should be as fast and hassle free as possible. By removing this fee, we’re not only making it easier to pay parking tickets online but we’re enhancing our efforts to improve revenue collection."
Municipal Transportation Agency Executive Director/CEO, Nathaniel Ford, whose agency oversees the Department of Parking and Traffic, said "I appreciate the Mayor’s leadership on this issue. The SFMTA seeks to make all areas of transportation in San Francisco as easy and efficient as possible."
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