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Customer Center
DTis a customer-centered organization. As we strive to better serve our customers, we continuously realign our services and resources around their needs. At the same time, however, DT is investing in the creation of enterprise-wide services that will reap economies of scale and help the City significantly reduce its cost of doing business.
DTis a customer-centered organization. As we strive to better serve our customers, we continuously realign our services and resources around their needs. At the same time, however, DT is investing in the creation of enterprise-wide services that will reap economies of scale and help the City significantly reduce its cost of doing business.
Customer Contact Information
IT Help Desk: (415) 581-7100
(network/desktop/email problems)
Email: dtis.helpdesk@sfgov.org
Hours: Monday through Friday, 7 a.m. to 6 p.m.
IT Help Desk after hours support: (415) 581-7100
(limited emergency network and enterprise support)
Telecommunications Service Desk: (415) 581-7101
(telephone requests/problems)
Email: telecom.requests@sfgov.org
Hours: Monday through Friday, 7 a.m. to 5 p.m.
City’s Telephone Operators: (415) 581-4000
Hours: Monday through Friday, 7 a.m. to 5 p.m.
FCC/Cable Regulatory Line: (415) 554-4800
(refer calls regarding cable complaints)
System Watch: (415) 558-3884
SFGov webmaster: webmaster@sfgov.org
http://sfgov.org/web
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