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311 Citizen Advisory Committee

About Us

The 311 Citizen Advisory Committee (CAC) is comprised of San Francisco residents who work in partnership with the 311 Customer Service Center to continually improve and expand public services. CAC Members represent the diversity of San Francisco through their affiliation with various San Francisco communities, neighborhoods, and community organizations. CAC Members advise 311 Management on operations and strategies to continue customer service improvements. In addition to this important advisement role, members participate in 311 special projects as necessary. The Committee meets quarterly at the 311 Customer Service Center.

Chair
Nancy Alfaro, Director, 311 Customer Service Center


Members

Murat A. Armbruster
Paul D. Carp
Laura Chiu
Olivia Fè
Jason Hinson
Carol Lei
Fernanda Martinez de Oliveira
Shirley Ng
Susana Razo
Christopher Reyes